Sensory
Foreign Matter
Closures
Other
100
These were flat immediately when I opened them. There are no bubbles. There was no damage to the cans or boxes they came in.


Low Carbonation

100

I was drinking a Gatorade at lunch and when I was almost done with it I noticed there were maggots at the bottom of my drink!

FM Insect - Insect Related - NA
100
My can is leaking from the lid seam around the edge. There are drips of dried soda on the side of the can. Very sticky.


Closure - Misapplied closure/Crooked

100
My carton has 3 1/2 full cans. There is no evidence of any damage, stickiness, or leakage.

Fill Level - Low fill

200

I bought a bottle of Pepsi and when I drank it, I noticed it tasted burnt. 

Burnt - Taste

200
I found a piece of hard, black rubber that looked like it came from a tire in my product. It is somewhat rectangular, has ridges, and is about 3 inches long and 2 inches wide. It looks like it tore off something because one side is jagged.


FM Other - Rubber - NA

200
I opened this, and it leaked after I put the cap back on when it lays on its side in my fridge.


Pkg Other - Hole / leak / pin hole

200
I just purchased and I didn’t realize until I got home that it was expired. Why was it still on shelves in the store?
Sold Out of Date - Sold out of date


300

When I poured out the can of Pepsi it was almost clear and at the bottom, it was all muddy looking.

Appearance - Off Color

300
I am grossed out by finding mold in my product! There is grey fuzzy stuff about an inch in diameter. I didn't put it in my mouth but I can tell that it smells like mildew or spoiled milk. I don’t see any damage to the container.

FM Other – Mold in the product on first opening / sealed package - NA

300
There are three cans where the graphics are very blurry. They have the right colors, but the writing is distorted. I can tell it’s a Pepsi logo, but can't read the words. Is it still safe to consume?


Label - Damaged/falling off/peeling

300
I just opened a pack of Pepsi and it was empty!

Empty - Container / package / packet

400

The Pepsi I buy every day at lunch tastes bland. The color of the beverage looks the same but they are tasteless.  

Flavor - Lack of spice/sweet/mild

400
My son found what looked like a piece of cardboard in his product. It was sitting at the bottom of the package. There is no damage to the packaging.


FM Human Origin - Person related - NA

400

I purchased a pack of Aquafina and when I went to put some of the bottles in my fridge they wouldn't stand up straight. 

Pkg Dsgn Dislike - Package related

400
My 12-pack only contains 11 cans. The outer carton looked fine with no damage or tears.

Count - Package missing

500
I just opened my can of Pepsi and it smells like nail polish remover! It was sealed properly and the freshness date is a month away. I don't want to even try to drink this.

Odor - Off

500

I purchased a Mtn Dew and I noticed when I went to drink it, what looks like an insect embedded in the plastic.

FM Other - Other

500
I just opened the plastic lid on my container of Gatorade powder and discovered the inner foil was missing. Did they forget to put it on at the factory or did someone at the store open the product? The can looks full but I am still concerned.


Closure - Foil seal defective/hard to remove/missing




500
My child dropped her Mtn Dew Code Red on the carpet and the color won't come out! I have tried my regular cleaner and you can still see the colored stain. What can I use to clean it and not ruin my carpeting? Will you pay for the cleaning?

Pkg Dsgn Dislike - Other