Category
What dis?
Oh no you don't
Class
Who da boss
100

Wind driven rain coming through the attic and insulation damaging the bedroom.

Category 1

100

Tool that does not give a reading is called this and is used to detect moisture in this material. 

Moisture probe and carpet pad 

100

Dehumidifiers should not be set for stabilization unless the RH is around this percentage.

70%

100

Mold remediation completed, 24 hours of drying needed after.

Class 1

100

I still have grandparents alive and they are able to drive themselves to social gatherings even if maybe they shouldn't be allowed to!

C.A.

200

Supply line, happened a week ago, 1' of microbial growth.

Category 2

200

Loosens the edge of carpet safely to remove the pad.

Knee kicker and carpet awl.

200

We are a call center and communication is extremely important.  This is the time frame we should be responding to everyone regardless of who they are.

24 hours for emails/voicemails with the exception of days off/vacations. 

200

Concrete basement with one big open area.

Class 4

200

I have over 150 shot glasses, I don't drink nightly, I swear.

J.W.

300

Water heater burst, carpet has a very musty smell and the insured has pets. 

Category 2.

300

Used to set up containment or complete demo in areas with very high ceilings.

Scaffolding 

300

We should attempt to dry wood floors in place when they are showing signs of these two conditions.

Cupping or crowning.

300

Two rooms affected, category 1, floating floor and drywall 2' high.

Class 2

300

I have six siblings, I promise I never thought about killing any of them!

J.D.

400

Weather related event (hurricane/tornado) caused severe water damage to several rooms of the home. 

Category 3
400

Is able to obtain readings on sill plates with drywall intact.

Hammer probe

400

There are multiple areas that should be checked for documentation before the file is escalated to the supervisor along with this many calls/emails from the file handler.

Documents/psychrometrics, email, XactAnalysis, supervisor if they have already requested information.  3 calls/emails, 1 call/email for scope.

400

Three rooms affected, all plaster, two feet up.

Class 4

400

As a kid my family were huge Nascar fans and I LOVED Tony Stewart!

A.W.

500

Kitchen sink drain clog.

Category 2 if room side of trap, category 3 if beyond the trap, who got it right!

500

Areas that are all affected and share the same space should be considered in the same chamber due to sharing this.

The same ambient air

500

We should approve ceramic tile removal under these circumstances.  As always be sure to reach out for approvals when needed or advise the contractor to!

1. Category 3 over subfloor.  2. Cracked/lifting related to the water loss.

500

Multiple rooms affected with drywall, carpet, and subfloor.  Drywall is affected halfway up the wall.

Class 3

500

I listen to a lot of rap music, A Tribe Called quest is my jam!

J.E.