Definitions
This is the process of matching the invoiced quality to actual products delivered.
What is receiving?
This is the process of automatic or manual ordering to meet product demand.
What is inventory replenishment?
These devices are specifically intended to be attached to clothing in order to prevent theft and requires a special tool to remove.
What are non-electronic ink tags?
The POS will do this if it detects credit card or debit card fraud.
What is decline the transaction?
What is the first thing that you should do if you see a spill of food or liquid on the sales floor?
Stand near or over the spill to direct traffic away from it until it can be cleaned up.
This occurs when there are fewer items in stock then the expected total inventory.
What is shrinkage?
This is the process of placing inventory on sales floor shelves, racks, or other displays to be sold.
What is stocking?
These devices are used primarily to prevent the theft of high priced items, particularly small ones.
What is display or fixture locks?
This is the term for a situation in which a customer purchases a new item and then returns an old, damaged, similar item using the new items receipt.
What is switch fraud?
What is the specific term that describes an injury caused by an item falling off a shelf and hitting a person?
What is a struck by injury?
Cash registers, scanners and card readers are part of this system
What is point-of-sale?
Excess inventory kept on hand in case customers buy more than the company estimated before the next shipment arrives.
What is safety stock?
This is the first thing that you should do if you find broken glass on the sales floor.
Stand near or over the glass to direct traffic away from it until it can be cleaned up.
This percentage of shoplifting is due to employee theft?
What is 30%?
This term is the total amount of money that a retailer brings in.
What is revenue?
All inventory owned by the retailer, regardless of it's location is called?
What is a retailer total inventory?
When products arrive at a physical store, this is the process used to enter it into the store's on-hand inventory?
What is inventory tracking?
This is what you should do if you discover an electrical hazard.
Secure the area and report the situation to management for repair by an electrician or qualified custodian.
This agency or law protects employees who report unlawful or unsafe practices.
What is the whistleblower protection act?
This refers to the amount of money a retailer makes after accounting for expenses.
What is profit?
Other then the stockroom, this where a store's inventory is kept.
What is at the distribution center?
Shoplifting is a chronic, expensive problem in the retail industry. In 2016, shoplifting loses were around how much?
What is $50 billion?
This agency or law protects employees against hazards in the workplace.
What is OSHA?
What is the proper lifting technique?
Lift close to your body.
This is the term for reducing the price of an item in order to encourage sales.
What is markdown?