Starbucks Facts
The year the first Starbucks opened
1971
The amount of times partners swirl the cup to mix the lavender powder and espresso
3 times
The tool used to identify when disruptive tasks are assigned
Playbuilder
The food case (pastry case) is to be set up on what cadence?
Daily
Daypart Detail in Decision Center
The year Starbucks first latte was offered
1984
The amount of samples for lavender beverages/anniversary blend
100 samples a day
The third party who's assessments are used to improve the stores Clean Safe Ready system
Ecolab
The name of the St. Patrick's Day featured beverage is
Luck of the Matcha Creme Frappuccino
A Frame displayed 3/12-3/17
The playcaller is deployed...
In a position where they can observe and coach to the Starbucks Experience - a support position
The world's largest Starbucks roastery
Starbucks Reserve Roastery Chicago
The updated QRG (Quick Reference Guides) for routines now include this
Customer Service Basics
-look up, make eye contact, smile
-greet customer (by name if known)
The minimum amount of time temperature logs kept on file
6 months
Allergen sticker and food share sticker
Display only sticklers remove
Drive Thru Order Routine has an order time goal of
less than 30 seconds
Customers greeted enthusiastically, order is confirmed