Hard/Soft Skills
Can get you employed
Both
Casual Talk
Passive Listening
Working with other to get the job done
Teamwork
Electronic media that allows people with similar interests to participate in a social network
Social Media
Resolving obstacles that interfere with your communication, work, etc.
Problem Solving
Communication that must be comprehended through messages that are written.
Written Communication
Being accountable of your OWN actions
Self Management
A formal request to authority
Application
Qualities an employer wants a employee to have
Soft Skills
Body Language, Facial Expressions
Non-Verbal Communication
Discussing a topic to reach an agreement
Negotiation
Obstacles that interfere with the meaning of a message
Barriers
Learned through experience and education
Hard Skills
Emphatic Listening
Active Listening
A standard employers want to see in employees
Professionalism
4 types of business communication
Upward Communication, Downward Communication, Lateral Communication, and External Communication