Vocabulary Terms
What is it called when you have an obstacle that can interfere with understanding a message
Communication barrier is when you can’t clearly understand a message
What is business email etiquette
Business etiquette is when you use appropriate language & tone
What is a soft skill
soft skills is a personal qualities/traits that impact your work
What is one style of communication
Written communication is one of style of communication
How can employability skills impact your workspace
Can help make you an impactful employee for your workspace
Why is it important to write a business letter
Because it allow people to express your thoughts and feelings
What is a hard skill
Hard skill is a specific knowledge/ability needed for a job
How can communication impact your workspace
Can build a positive workspace environment
What do people use in the beginning of a letter to greet someone
A salutation is when someone puts the person's name that they are sending to
Why is it helpful for you to communication in your business
For you to collaborate with your employees and able to make share information
Let’s say you are in a real world workspace scenario how do you show a soft skill
You can you use soft skill in a workspace is by using critical thinking and finding creative ways in doing a project
What is assertive communication
Expressing your opinion in a respectful and nice way
How can feedback help people with their projects
So people can have a successful project and can help communication skills
What are the 4 main types of business communication
upward communication, downward communication, lateral communication, and external communication
Let’s say you are in a real world workspace scenario how do you show hard skill
You can use hard skills is by knowing a technical skill like programming
The process of people exchanging ideas
Interpersonal is when people can exchange information between each other