Robbery
ADA
Cyber
100

Name three types of robberies 

Any of these: Physical, Check Fraud, Identity Theft, Elder Abuse & Exploitation, Cyber Attacks, Counterfeit Currency, Scam Letters, Social Engineering.

100

These two animals are the only ones ADA says can be a service animal

Dogs and miniature horses

100

Do this if your computer has been hacked by ransomware

Don't touch it; don't do anything to it/with it

200

What day/time do most robberies happen?

Tuesday from 6 am to 9 am; 9 am to 11 pm 

200

People that are deaf or hard of hearing use this type of device when calling

Telephone relay service

200
This is who you call first when you think there is a current cyber attack

IT; Brian Justice, Jon Deel

300

What is the difference between human trafficking and human smuggling?

Human smuggling is the illegal act of moving people across county borders. Human trafficking is forcing people to do acts against their will. 

300

You must do this if a blind person requests an audio copy of discourses 

Use the Shore-Tel voice mail system or contact Network Administration and request they download the recorded voice mail to a CD.

400

Who are the only two people allowed to speak to the press after a robbery? 

Barry and Erica

400

Business may ask these two question if it is not apparent that an animal is not a service animal.  

1. Is the animal required because of a disability?

2. What work or task has the animal been trained to perform?

500

After a robbery, what must you do to the teller/staff that has been robbed?

Put them in a room separate from everyone. 

500

Do this if you want to help a customer with a wheelchair, crutches, etc. 

Ask if they want help before doing so.