Credit Cards
Wealth
Account Types
Loans
Branch Operations
100

The credit card with the lowest rate

What is the Smart Options Credit Card?

100

The age you can pull from your retirement account with no penalty

What is 59.5 years old?

100

Small business free checking - maximum of 100 items per month

What is Basic Business Checking?

100

Fixed rate loan secured by a vehicle

What is an Auto Loan?

100

A loss or almost loss that totals $10,000 or more

What is an ORE (Operational Risk Event)?

200

Credit card that helps you rebuild your credit

What is the Secured Credit Card?

200

Large balances, recent job change, inactive accounts, large transfers

What are Wealth Opportunities?

200

Personal savings account - minimum balance of $1,000 to avoid service charge.

What is a Money Market Savings Account?

200

Variable rate, revolving line of credit secured by primary residence

What is a Home Equity Line of Credit (HELOC)?

200

$10,000 and $100,000

What are teller cash limits and check for deposit limits?

300

Credit card that pays 1.5% cash back on every $1 spent

What is the Cash Rewards Credit Card?

300

Wealth product that can lock in a rate for 3-7 years and is principal protected?

What is an Annuity?

300

Free checking account for employees of a business account holder

What is a Bank at Work checking account?

300

Fixed rate loan used for home improvements to primary residence

What is a Home Improvement Loan (HIL)?

300

$500 or more

What is the amount to cash a check for a non customer that requires a call to our customer?

400

$5 or 3% transfer fee

What is the balance transfer fee?

400

Running market simulations on Money Guide Pro to see if funds will last in retirement

What is basic retirement forecast?

400

Checking account that avoids a monthly fee if client has consumer loan of $25,000 or more?

What is a Prestige Checking Account?

400

Variable rate line of credit that protects checking account from overdraft

What is Checkline Reserve?

400

Please come to the branch to make profile changes

What is correct response for a profile change request over the phone?

500

Pays 2% cash back on gas and office supplies

What is the Cash Rewards Business Credit Card?

500

Keeping funds liquid, some in short term CDs and some in longer term products

What is laddering?

500

Checking Account that has no monthly fee if client has a direct deposit of $250 per month

What is a Select Checking account?

500

First Mortgage that is underwritten in the branch 

What is a Money Saver Mortgage?

500

Request identification of runner and enter identification into D1 prior to completing transaction.

What is the proper procedure to add a depositor for a business who is not a signer on the account?