Certified Pre-Owned
Buick
GMC
Cadillac
Sales Process
100

12 months/12,000 Miles added to the end of the Manurfacturers Warranty OR 12 months/12,000 Miles from the Date of Purchase

GM Certified Pre-Owned Warranty

100

3 cylinder Buick with an EPA-estimated 28 mpg in the city and 32 mpg on the highway, 

Buick Envista

100

Number of Engines available in the 2024 GMC Sierra

4 (2.7L, 5.3L, 6.2L Gas Engines and 3.0L Diesel)

100
3 Crossover Models available in Cadillac for 2024

XT4, XT5, and XT6

100

The 3 types on contact information you should get from every customer.

Phone number, Address, Email Address

200

12 month and unlimited miles added to the end of the Manufacturer's Warranty or 12 months/unlimited miles from the date of purchase

Cadillac Certified Pre-Owned

200

Required information you must collect before working deals so that that desk manager can pull accurate incentives.

Address/Zip Code

300

The number of Maintenance Visits a customer gets with a GM Certified vehicle.

2 Oil Changes/Tire rotations

300
The point in which you MUST input customers information into FOCUS.

Prior to leaving the lot on the Test Drive

400

A 6-year/100,000-mile powertrain limited warranty

GM Certified Powertrain Warranty

500

The number of Maintenance Visits a customer gets with a Cadillac Certified vehicle.

ZERO!