Module 16
Module 15
Module 19
Module 17
Module 18
100

Among satellite, cable Internet, and DSL, which technology experiences more latency?

Satellite

100

Your Windows system boots to a blue screen stop error and no Start screen or desktop. What do you do first?

Use the web to research the stop error messages and numbers

100

What are applications that can be installed in a browser to change the way the browser functions or to enhance the features of a single website?

Plug-ins and extensions

100

What is necessary to plan and use when implementing a network?

IP addressing scheme

100

What are the six major areas that Task Manager controls?

Applications, Processes, Services, Performance, Networking, Users

200

When using cable Internet, the data transmission shares the cabling with what other technology?

Television

200

You have important data on your hard drive that is not backed up and your Windows installation is so corrupted you know that you must refresh the entire installation. What do you do first?

Make every attempt to recover the data

200

The documentation for your router says that it can provide content filtering to filter out keywords except for pages that use the HTTPS protocol. Why is that?

HTTPS pages are encrypted, and the router cannot decrypt them to read the content.

200

Which software installed on key hosts can reveal the types of network traffic flowing through the network?

Wireshark

200

If the status of an application in Task Manager is listed as "Not responding", what two things could this mean?

1. Application is frozen 2. Application may still be busy completing a procedure and has not responded to Task Manager yet

300

What is the name of the port used by an Ethernet cable? What is the name of the port used by a dial-up modem?

Ethernet cable is RJ 45. Dial-up modem is RJ 11

300

When a driver is giving problems in Windows 10, which tool offers the least intrusive solution?

Device Manager

300

Suppose you wanted to download a new browser on your machine, but you are unsure if you are downloading from a trusted source. What can be used to verify that the download is genuine and error-free?

Hash generator

300

What Windows 10 tool is useful to determine which applications are using network services on a host?

Data Usage

300

When data is stored in virtual memory, on which of the system's components is this data located?

Hard drive

400

What is the maximum length of a cable on a 100BaseT network?

100 meters

400

If you are having a problem with a driver, which of the following should you try first? Second?

Update Windows.

Update the driver

400

Suppose you wanted to run a publicly accessible website from your network server. For user activity from the auto-configured to access your website and bypass your firewall, you allow incoming traffic on port 80 on your router for this purpose. What is this process called?

Port forwarding

400

A technician is troubleshooting a network problem. After troubleshooting, the technician concludes that a switch should be replaced. What should the technician do next?

Escalate the trouble ticket to the manager to approve the change.

The technician should escalate the problem to their manager.

400

Why would an administrator want to be cautious when changing the priority setting for an application running on a Windows Server 2008 server or domain controller?

If priority setting is too high, the application could monopolize the server's resources and cause the server's operating system to become unresponsive

500

What technology is used when power is transmitted on a network cable?

Power over ethernet (PoE)

500

A stop error halts the Windows 10 system while it is booting, and the booting starts over in an endless loop of restarts. How can you solve this problem of endless restarts?

Use the windows startup setting screen to disable automatic restarts

500

What can be done to prevent your wireless SSID from showing up on a list of available networks?

Disable SSID broadcast

500

A user is unable to reach the website when typing http://www.cisco.com in a web browser, but can reach the same site by typing http://72.163.4.161. What is the issue?

DNS

500

What is the function of the System Idle Process that is listed in Task Manager?

Displays information about the amount of each system resource that is NOT currently being used