Loss Prevention Phase 1 Jeopardy

Red

1000

HOST screen used to view employment information

What is CIF EEMP?

1001

HOST screen used to lodge customer comments

What is CIF MCOM?

1002

HOST screen used to update customer address, e-mail, and phone number?

What is CIF MCIF?

1003

The title of this HOST screen is "CUSTOMER MAINTENANCE JOURNAL ENQUIRY".

What is CIF EJNL?

2000

These two HOST screens are used to check a personal customer's business accounts with TD and signing officers/ownership, respectively. 

What is CIF EREL and CIF EOAD?

Orange

1000

This code is found in HOST and it indicates that debits and credits are done on an automatic basis. 

What is APX?

1001

Read the following Lost/Stolen disclosure without failing compliance. NOTE: Assume the disclosure is blue bold.

• Any existing preauthorized debits set up to come from the Credit Card will need to be updated with the new Credit Card number.
• If your account is set up on your bill payment list, you should update the account number once you receive your new card.
• Any PIN attached to the old Credit Card will automatically be assigned to the new Credit Card.
• If you want to change your PIN, Please visit a TD Branch or TD Green machine.
• Any payment plans will be automatically transferred to the new Credit Card number 
• Pre-authorized payments (PAP) will be automatically transferred to the new Credit Card number.
• To continue to receive email notifications for your online statements, you must go to EasyWeb, My Accounts, Profile & Settings and update Notifications & Alerts.

Great job!

1002

This HOST screen is used to check account comments and conditions.

What is CPA MENUC?

1003

This HOST screen is used to check financial and non-financial inquiries. 

What is CPA MENUH?

2000

This access card screen will show you if an Easyweb password has been reset.

What is ACS EHACS?

Yellow

1000

This TSYS screen shows you a customer's 90 day transaction history.

What is WFRD?

1001

True or False: an Adeptra verified customer is considered high risk authenticated.

What is False. Adeptra is considered regular/low risk authenticated.

1002

This TSYS screen shows your pending authorizations.

What is ICAU?

1003

This TSYS screen shows you posted authorizations.

What is IACT?

2000

This HOST screen is used to view a customer's identification.

What is CIF ECID?

Green

1000

This screen is used to check authorized user name and card number and to delete a plastic request.

What is RCRD?

1001

This screen is used to lodge a CW03.

What is MPTI?

1002

This TSYS screen shows you a customer's 12 month statement history.

What is IAPS?

1003

This screen is used to remove SF blocks.

What is MASC?

2000

This TSYS screen is used to check history of credit card numbers.

What is IXFR?

Blue

1000

A customer provides you with incorrect answer during authentication, this is your response. 

What is 'Thank You'?

1001

This block is used when a customer misplaced their card and they do not want us to file a lost/stolen report just yet.

What is CW35?

1002

This TSYS screen will display TRAN T or TRAN F for you to locate a new or old card number, respectively.

What is WAGN?

1003

This TSYS screen is used to check maintenance history for credit cards.

What is IAED?

2000

This is the limit that Visa allows for tap transactions. 

What is $250?