ROI
(Read, Observe, Investigate)
What happened?
100

Required to obtain every 6 months regardless of expiry date if the vehicle is over 1 yr old

MOT Certificate


100

We CAN delete the vehicle if the score is:

2/5 -  incomplete vehicle documents

5 /5  - complete vehicle documents
0/5 -  no documents uploaded yet 

200

What if the V5C Logbook has been photocopied and handwritten on top of it? 

TP:

Your document was rejected because we can see that you have handwritten on top of a photocopy. Although we accept photocopies of vehicle documents, the photocopy must be of the original document, and not altered.

Please re-upload a new Logbook with the correct information, ensuring the information matches your PHVL.

200

Once the driver has been offline after consuming their driving time, how many hours should they stay offline for them to go back login and take trips? 

6 consecutive hours

300

Statuses for Partner Driver

Active- able to go online

Waitlisted- temporary hold on acct

Rejected- Deactivated permanently