Life of a Loan
KPIs
ACA Program
Dealerships
DOT
100
During this stage, Sales introduces ACA to our dealer partners and provides them with ways to assist more customers. 

What is the Relationship/Education Stage?

100

The system that is used to view your KPI Metrics.

What is PowerBi?

100

$4,500 used vehicles/$5,500 new vehicles

What is the total product and accessory allowance?

100

These are your mom and pop dealerships

What is Core?

100

These are the three members of a DOT team

Who are Underwriting, Funding, and Sales?

200

The tool that dealerships use to submit applications during the application stage

What is DealerTrack/RouteOne?

200

These are the three goals that Sales works together with their DOT every month

What is Booking Volume Goal, Booking Dealers Goal, Enrollment Goal?

200

A dealer is able to sell these two products without any additional fees

What is GAP and ESC?

200

This Dealer Partner is able to waive POI/POR with 30% total down between Cash and Trade

What is Top Target?

200

These are the key responsibility of an Underwriter

What is making risk appropriate decisions on applications?

300

This approval type may have differences in Sales Price and Cash Down than what the dealer requested

What is Conditional Approval?

300

This is the only tab in PowerBi that displays the current number of active dealers in the Market  

What is Market Manager Overview tab?

300

ACA also considers these vehicles

What is Any Year, Any Make, Any Mileage, Any Model?

300

This leader for the front of the dealership and focuses on maximizing the deal by getting the lowest fee, lowest rate, and biggest advance

Who is the Sales Manager?

300

This is the key responsibility of a Funder

What is verify accuracy on received contracts?

400

This person sells this type of product that covers the difference not paid by insurance between loan amount and the vehicle value if totaled.

What is Finance Manager and GAP?

400

This tab in PowerBi is a one stop shop for viewing your percent to goals

What is Sales Monthly Overview Tab?

400

There are no minimum customer requirements on these 

What is FICO Score, Income, Job Time, Resident Time?

400

This leader cares about higher front end gross, the ability to sell more products, partnering with non-recourse lenders, and the dealership's reputation

Who is the General Manager?

400

The key responsibilities for Sales Associates

What is establish trust and build relationships with both dealerships and internal partners and gain market opportunities?
500

The two methods of the delivery of a contract are

What is E-Contract or Mail?

500

Dealerships will be categorized into one of these four dealer statuses

What is New, Stagnant, Non-Booking, or Producing?

500

Providing a solution for dealer's hardest to finance loans helping fill their current lender gaps allowing them to sell more units, sell more products, and build upon repeat customers

What is Incremental Business?

500

These are four opportunities for a dealership to gain revenue

What is Sellings Cars, Sell More Products, Meeting Volume Objective Goals, and Servicing Vehicles?

500

The key responsibilities of the DOT as a whole

What is give best in class dealer experience, drive market growth through teamwork and effective communication?