Team Meeting Jeopardy

DLTermite

100

Log/A/123456/SU

What is logging into term?

200

*ABC123

What is pulling up a PNR?

300

PID*1

What is SFPD entry?

400

T/XALL

What is the term entry to unhook tickets?

500

ETC*0061234567899

O for Open

What is changing coupon status?

Let's have a BBQ

100

Nearly 44 million Americans plan to do this for Memorial Day weekend

What is traveling?

200

$30 is the average cost of this activity compared to last year. 

What is barbecuing?

300

62% of Americans plan to partake in this activity over Memorial Day weekend

What is Barbecuing?

400

25% more home cooking fires than average happen on this specific day. 

What is Memorial Day?

500

Nearly 72 million of this meat are eaten on Memorial Day. 

What are Hot Dogs?

IROP'ing

100

When any of the 2 following occur within 72hours of a scheduled departure:

-Delay in a scheduled departure or arrival resulting in a:

misconnect

Extended delays at the origin and/or connecting city

Diversions

Flight cancellations or omission of a scheduled stop

What is an IROP?

200

• Mechanical repairs

• Crew scheduling issues

• Ground equipment issues

• Flight planning issues

• Dispatch issue

• Unavailable aircraft or Late arrival of equipment.

What are controllable delays?

300

• Weather

• Air traffic control (ATC) Congestion

• Strikes

• Diversions

• Security Issues

• Governmental restrictions

• Civil unrest

What are uncontrollable delays?

400

Delete Segment Select under TKI drop down

Delete all DTI's 

ER 

What is Verify Ticketing instructions error?

500

LISTEN

EMPATHIZE

ACKNOWLEDGE/APOLOGIZE

PROBLEM SOLVE

What is LEAP?

Let's quote it

100

"Includes all taxes and carrier imposed fees"

What is a fare quote?

200

This ticket is non-refundable but changes permitted

What is a fare rule disclosure?

300

• Delta Connection Endeavor Air operates a flight at 10 a.m.
• Delta flight 4486 operated by Delta Connection carrier SkyWest arrives…
• Delta Connection flight 3770 operated by Endeavor Air is scheduled...

What is a Delta Connection Carrier Disclosure?

400

• Delta flight 8601, operated by Air France, departs from...
• We have confirmed reservations for you on Delta flight 1040, operated by Alitalia, departing... 
• Delta flight 2109 operated by Austral as Aerolineas Argentinas departs from...

What is a Delta Codeshare disclosure?

500

Upon customer request, Delta is required to disclose the history for any Delta Mainline and Delta Connection flight.

What is On-time performance history?

Where am I?

100

This city is the capital of France.

What is Paris?

200

This city is the capital of Japan.

What is Tokyo?

300

Found at the National Mall in the center of Washington DC. this place is known as "living museum of plants".

What is the US Botanic Garden?

400

Known as the “Red Stick,” it’s the capital of Louisiana.

What is Baton Rouge?

500

This Canadian city is the country’s capital.

What is Ottawa?