AAPA
What is does AAPA stand for?
Agent's Authorized Producer Agreement
How long is a background check good for?
90 days from the completion/delivery date
This is the name of the tool for the New Hire Packet.
Associate Set up & Compliance
What are the dates that agents get notifications for their license renewals?
60 or 90 Days based on DOI - 40,20,5 and 2 days out
How many hours is the Best Interest Course required to have?
4 Hours (unless it's prior to the stated deadline)
Name the types of legacy agreements
LSA (T, 4, 5) and SSA
This is the Background Check provider that State Farm has an agreement with?
Business Information Group (BIG)
Can the team member access the site for the New Hire Packet?
They cannot unless delegated access by their agent
What do we look for to ensure agent and agent team member license is valid?
License type, License is active and Future Expiration date
What is the State Farm Answer answering when to do an override?
KA204790 - Licensing Override Process
What does the status "Submitted" mean in ELM?
This means that the agent office has submitted an AAPA request in ELM and it's in queue to be reviewed
What is the path in ABS to show the Company Requirements?
ABS>Agent Admin>Team Resources (Agent Access) > Agent Team Member Resources>Background Checks>Company Standards
This is the name of the form that the agent submits to request the alias
The Systems Access Request From
What are the two LTC review time periods called?
CE and 24 Month state
What is the process for when an agent or team member requests to rush a request?
The Expedite Process
Which Icon in ELM shows you the submitted AAPA request?
The Briefcase Icon
How long after a team member terminates do they have to not need a new BGC?
30 days from the termination date of the alias/agreement (if applicable).
Restriction or Flagged
What are the three sites we can look up the license of an agent or team member
SBS, Sircon, or Individual State DOI
What two courses are required to be done within the new team members first 30 days?
They must complete the
What does the status "Returned" mean in ELM?
This means that there is an issue with the requested AAPA and we've returned it to the agent in ELM to resolve issue.
These are the two emails that an agent may need to respond to if a BGC is flagged
HOME AGCY-BACKGROUNDEXCEPTION or HOME AGCY-FELONYEXCEPTION
Does the team member get two aliases if they work with an agent who is a MOA?
No, only the agent has two different aliases in MOA situations.
Who is required to pay for the team member appointment, renewal and termination fees? Are there any exceptions?
Agents are responsible and AR and SC
What is the State Farm Answer for when an Agent or team members FL appointment are terminated for missing CE?
PRO202587