The five network environments in Azure.
What is PROD, NONPROD, TOOLS, INFRASTRUCTURE, and VPC environments?
ITO Team Rule #9.
What is "We do not argue. We academically debate."
The first place an IT person should look when troubleshooting an unfamiliar system.
What is the ORC?
Deploying this server will solve 50+ endpoints all trying to connect directly to Endpint Central Cloud Server, consuming all the bandwidth
What is the Endpoint Central "distribution server"?
CLI
What is Command Line Interface?
Azure group naming standard prefix for L_.
What is a Resource Group.
The general work prioritization guideline.
What is technical support comes first, projects come second?
When a software or SaaS project is approved and is queued for deployment.
When should an ORC begin?
Tool to enroll user devices, push apps on devices, restrict devices to a specific OS, block personal devices, remote data from lost or stolen devices, and security/protection.
What is Microsoft Intune MDM?
KRA
What is Key Result Areas?
Knowledge Builds ______________.
The tab where network dependencies and configurations, such as firewall rules, static NAT entries, and/or dedicated VLANS go.
What is the Network Configuration tab?
The key combo for seeing all the keyboard shortcuts in FreshService?
What is <SHIFT> + <?> ?
SSL
What is Secure Sockets Layer?
Once imaging is completed, this powershell script needs to be enrolled in Intune to manage the device.
What is "Yeet2Cloud_nogroup.psa1"?
What is the "Must Say It 10 Times" rule?
The tab where all system application roles, tasks, and expectations are defined.
What is the System Focused RACI tab?
To get a VoIP capabilities and once an Entra ID is created and added to the group, a sync may be required in this tool.
What is the Vonage Business Communications (VBC) for Teams Portal?
A special SSL/TLS certificate that allows multiple hostnames or domains to be secured under one certificate.
What is a SAN (Subject Alternative Name) Certificate?
Azure network where the applicaton gateway, Azure firewall, and VPN gateway sit.
What is the Hub Virtual Network?
The book which is required reading for all ITO personnel, despite their role and function.
The Phoenix Project.
The tab involves defining scheduled tasks or automation that moves client or sensitive data?
What is the Job Monitoring Configuration tab?
This type of patch must be patched within 72 hours of being reported by the manufacturer.
What is a Zero Day Patch?
A signature in Azure that enables you to grant limited access to a resource, without eposing your account key.
What is "SAS" (Shared Access Signature)