Lab/OR
Where is the SDS?
Dirty lab & g-drive
How do you identify the correct patient, when calling them to the back?
with two identifiers, asking their name and DOB, in a private room
where is the fire extinguisher located?
in front of clinicians office and in front of staff entrance/hallway
how long is multidose medication good for?
28 days
how many well beings centers does PPLA have?
30
What is the lab result f/u process?
PAQ, management plan, case management department will f/u.
How do you reconcile cash?
verify with another cashier, complete daily reconciliation log
what do you do in an event of code green?
press panic button, run, hide and fight
who has access to prescription pads, and where are they stored?
clinician's only, and clinician area
Who is the PPLA compliance officer?
Kevin Oliver
How do you know that all lab are ordered and resulted?
we use pending lab results report and CM send weekly report.
if a new pt is checking in, but has no identification and has insurance, what is the process?
1. first ask if the pt has another govt. issue identification
2. if not ask for a picture (ex Costco)
3. if they don't have either, ask supervisor, its up to supervisors discretion/insurance team
what do you do if you receive an unusual package?
set is aside, and notify security and supervisor
what is the correct # of days an expired medication should be pulled and replaced:
1. cabinet
2. crash cart
cabinet: 30 days
crash cart: 60 days
What 3 services dos Jenna Long oversee?
1 = abortions
2 = pregnancy complication
3 = U/S
How often do you change PPE while rendering services in the operating room?
after each patient
What is PHI and how do you dispose of it?
Patient health information and in the shredder
where do we keep a backlog of all SRA'S
HQ, and security team
while doing EOM, if you encounter an expired medication in the crash cart, do you pull the medication?
no, you have to order the replacement medication before pulling the med
When is mandatory reporting required when a pt is a minor? Name at least 2 examples.
physical abuse, sexual abuse, forced sexual contact.
Where is empty medication syringes disposed of?
in bio bin
When is shredder contents with PHI picked up?
Once a month or if container is full, whichever comes first
what is the security team ext #? and who is the director?
brian and # 3250
what are the 7 medication rights?
1. right pt
2. right drug
3. right time
4. right dose
5. right route
6. right reason
7. right documentation
Name the 4 reporting steps to mandatory reporting:
1) Call DCFS and file report verbally
2) Document reference #
3) Electronic f/u in 36 hours
4) Complete Protective Authority Report form and send to RQM dept.