A
A technician is setting up a new desktop computer and will be installing the hard drive directly on the motherboard without using cables to connect it.
Which of the following will the technician be installing?
M.2
A customer reports that access to the network fileshare has become much slower than usual, but local applications do not seem to have trouble. The technician checks the download bandwidth and finds no issues. Which of the following should the technician check NEXT?
Level of network utilization
A technician needs to add storage to a workstation. The workstation does not have room to add any internal storage, so the technician plans to add an external storage device. Which of the following connection types should the technician MOST likely use?
eSATA
Upon booting a workstation, a technician hears a distinct clicking sound after power is applied to the motherboard. Which of the following would MOST likely be the cause?
HDD
A user failed to gain access to a building's entrance after security measures at the entrance were upgraded last week. The company implemented the 13.56MHz frequency short band, and users can now utilize their mobile devices to authenticate. Which of the following has to be enabled for the mobile device to authenticate?
NFC
A technician identified an issue on a workstation, obtained details from the user, and made a backup of the system. Which of the following should the technician do NEXT?
Establish a theory of probable cause, researching internally or externally as needed.
A user contacts the help desk in reference to a failing thumbprint scanner. The user states the scanner was functioning correctly yesterday.
Which of the following troubleshooting steps should be performed FIRST after the ticket has been filed?
Inquire about possible changes
A user submitted a support ticket that states all of the printouts from a laser printer appear to have double images imposed on them. A review of past printer support tickets shows that maintenance kit has not been installed in more than a year.
Which of the following printer consumables is MOST likely causing the issue?
Fuser
An organization is looking to upgrade the processing ability for its computers. Most users report that whenever multiple applications are being utilized, the system's response time slows down drastically. When only one application is open, the response time is acceptable.
Which of the following should be upgraded FIRST?
A. SSD B. CPU C. HDD D. RAM
D. RAM
Client-side virtualization guest machines have security requirements similar to physical machines, but they also need to ensure separation from other guest machines. Which of the following BEST describes this client-side guest security requirement?
A. Isolation
A sales executive's personal laptop occasionally freezes while checking email. Which of the following should a technician do FIRST?
Request details about the problem.
A user in a medical office contacts a technician regarding a printer that is used to print A4-sized labels. After the labels are printed, they mistakenly contain white space in the middle of the page. Which of the following would MOST likely be the cause?
Page orientation
A technician needs to improve a workstation's overall response time for frequently used applications and data without removing the current hard drive. Which of the following storage devices should the technician install to BEST accomplish the objective?
M.2 B. SAS C. HDD D. SCSI
A. M.2
A user takes a tablet to a technician because the cursor on it keeps drifting. The technician notices the screen does not appear to be damaged. Which of the following is the MOST likely cause of the cursor issue?
The screen needs to be recalibrated.
Joe, a user, recently installed a new mouse for his laptop. Joe no longer uses a mouse pad because his office desk has a glass top. Joe notices that when he is at the office, the cursor moves on the screen when he does not move the mouse; however, it works fine when he is traveling. Which of the following is MOST likely cause?
The surface is too reflective
A user requested upgrades to a company-Issued laptop to increase its performance while working with a large database stored on drive C. Which of the following tasks should a systems administrator complete to BEST meet this goal? (Choose two.)
Configure RAID
Install a hybrid drive.
Upgrade to 1GB NIC.
Increase the RAM.
Migrate to a SSD.
Upgrade the power supply.
Increase the RAM
Migrate to a SSD
Which of the following technologies can allow multiple networks to traverse a switch?
VLAN
Which of the following components enables the input on a mobile device's touch screen?
Digitizer
Which of the following describes metered utilization of cloud resources?
Payments made only for resources that are used
A technician is receiving reports that the entire office sporadically loses network connectivity throughout the day. The technician determines the root cause to be EMI. Which of the following cable mediums would be the MOST cost effective without sacrificing system performance?
Shielded Cat 6
A user is looking for a top-of-the-line gaming computer but is prone to motion sickness. The user wants to be able to talk to players and participate the game without using a keyboard.
Which of the following should a technician recommend? (Choose two.)
A customer is using a satellite internet connection that is experiencing slowness. A technician notices high latency while pinging, but the download test is performing perfectly with very good download speeds. Which of the following represents the NEXT action the technician should perform?
Replace the modem because it is not working correctly based on the test result
Explain to the customer this is not an issue; this situation is normal for this type of internet
connection.
A user reboots a machine. On rebooting, the user hears one beep, and then an error message is displayed. Which of the following are MOST likely causing this issue? (Choose two.)
Boot order
USB flash drive
A technician is setting up a device to use two-factor authentication. Which of the following meets this requirement?
Password/thumbprin
Which of the following cloud computing concepts allows a provider to bill a client for the amount of resources the client uses?
Measured service