DH or MTY Repo ?
Carrier delivers a load in San Antonio, TX (SA Market) and drops the trailer down South in Brownwood, TX (BX Market). What is owed?
Empty Repo
Carrier arrives to delivery appointment on time, but the facility has no power to unload that day.
A: Layover that customer pays
Carrier is going to be late for their delivery due to the shipper not having the correct paperwork and taking 8 hours to load them.
A: No inbound fee is charged
Carrier bobtails in for a preloaded pick up at a shipper without approval that’s over their trailer pool requirement.
Charge the Fee
EMPTYREPO
Carrier delivers in Jacksonville, FL and drives to Savannah, GA to drop the trailer. After they drop, they find another load picking up Kathleen, GA and request an empty. What is owed?
Nothing
Carrier never assigns driver to a load and the load is canceled by the customer mid-day.
A: Nothing is owed. A TONU can only be paid if the driver is assigned & dispatched on the load.
Carrier is on time for delivery but due to the wrong appointment times being updated on the load, the receiver will not unload them and says they have an opening in 3 days.
A: No inbound fee is charged
Carrier has an email showing permission to bobtail in for pick up and also bobtails out of the receiver.
A: Charge them for the bobtail at the 99.
Use this code when the driver is stuck at the 01 or 99 longer than 5 hours
LAY
Carrier bobtailed out of previous delivery in Chicago, IL at a customer that was over pool, and is asking for a trailer location for a pickup in Indianapolis, IN. You send them back to their previous 99 for a trailer, what is owed?
Nothing
Carrier is late to a delivery appointment due to traffic and the customer pushes the delivery appointment to tomorrow. The carrier agrees to stay on the load.
A: Layover
Carrier misses delivery appointment due to traffic, but you find out they are lying. It is reset for next week.
A: Charge the carrier
Carrier bobtails in and out of both stops.
A: Charge a fee for the 01 and 99 (40%)
Use this code when a driver is dispatched on a load and then the customer cancels
TONU
Carrier live unloads in Fayetteville, NC and has a pickup in Garysburg, NC but has to take the trailer to Concord, NC to have a repair completed before they can roll on pick up. What is owed?
A: Deadhead ($168)
Carrier misses a pick up appointment due to going to 3 different trailer locations and falls off the load.
A: TONU is owed
Carrier delivers load to the wrong facility. Upon receiving a copy of the BOL you can see that the correct delivery location is clearly listed on the first page.
A: Charge the carrier
Load is marked as a live unload in the app, but is a drop. Carrier delivers and is told to drop by a CPR and does not take out a trailer and has no tour.
A: Charge the fee
Use this code when you are removing money from a carrier’s rate for reductions outlined on the rate con. This should only be used as a negative amount
TRANSITADJ
Carrier calls in for their load out of GA asking for deadhead, but you notice they were on a load out of FL that same day, and already got paid empty repo. what is owed?
Nothing, they should were already paid to shift and should of accounted for it when booking the load.
Driver arrived without a trailer to the Shipper after already being sent an MT trailer. Shipper is not able to work driver in today by the time they go back and get the trailer and has rescheduled to pu tomorrow @ 0730
Nothing
Carriers rate is $3800. How much are we reducing for inbounding the load?
$500
CPR did not send a backend drop location when covering the load, and the carrier never requested a location then bobtail out of the 99.
Charge the fee since it is on the carrier to reach out
Use this code when adding deadhead to the front of the load
DEADHDMILE