Onboarding Call
Microsite
Onboarding or what?
It's more than a service
I swear I was listening
100

Who on the RevLocal team begins the call with the client?

The consultant should be the one to introduce the Strategist to the client.

100

Strategist are not responsible for building a microsite under this particular circumstance...

The client is getting a RevLocal website.

100
There are 3 pieces of Yext "working pieces," in the Main Onboarding Workflow what are they?

Publish, Verify Yext Setup, and Enhance Yext

100

What 2 email templates are available for a local search plan?

Onboarding Call Follow Up Email

Microsite Deliverable Email

100

Where will Addie put the most up-to-date resources or important documents?

NCT General Chat under Files

200

2 things the Strategist should do immediately after conversing with the client on the onboarding call and other calls for that matter...

Follow Up Email + Log Call

200

2 Google Extensions you will likely use the most when in the Wizard?

1. Color Picker

2. Image Downloader

200

How many steps is the Strategist responsible for in the Main Onboarding Workflow?

5: Pre Call, Onboarding Call, Finalize Strategy Center, Enhance Yext, Complete Setup

200
What is the tangible piece provided to our OSEO clients?

Boostability PDF Document

200

Under a majority of circumstances, who on the team tags Pablo in chatter?

Addie

300

What is one very important thing to state in your introduction that will set our teams up for success?

Mention the hand-off!

300

Do not choose “__________” for the JSON-LD category – this category has been deprecated.

Professional Service

300

Name all of the Map Marker types in Yext.

Display, Routable, Walkable, Pickup and DropOff

300

What does our social plan consist of?

8 Graphic Posts, 5 Text Posts - 2 of which are boosted

300

What is something that is used at point of sale and uploaded by the current onboarding team to the account files... this is NOT something we'll be doing.

Directory Scan

400

Two things to review on the account level right before getting on an onboarding call with a client...

1. contract signed?

2. marketing platform login?

400

These are brief summaries of web pages that inform and entice users to click on that page.

Meta Descriptions

400

When Enhancing Yext, what are the fields we must be sure to fill out?

In Yext: Business Details, Payment Methods, Logo, Pictures, Google Q+A, Listings URL
400

What does the NCT now have to do before a paid ads campaign can be created?

Select Channels

400

I will always meet with my senior twice a month for the following 2 meetings...

Goal Sheet and Call Coaching

500

There are 6 main ideas to go over on every single Onboarding Call, what are they?

1. Introduction to Client

2. Verify Client Information

3. Marketing Platform

4. Discuss Plans they're on with Goals

5. Contract

6. Next Steps7***** Listings when applicable

500

Comma-separated list, no spaces or line breaks after each comma, uppercase

products

500

What are the response types we could get when requesting access to a Google listing?

Pending, Denied, Obsolete

500

What email do we add for our Paid Ads team to review an ad account?

revlocalpaidadsaudit@gmail.com

500

Who were the 3 website team members who completed reverse shadows with our team?

Cherie, Mouse + Jeffrey