Who To Call
CES
This tool is available in Axis for you to see the status of a flight
What animals are accepted for travel as a pet?
Cats, dogs, and household birds
How much does the Individual Membership cost?
$695.00 or 69,500 SkyMiles
Who is the CEO of Delta?
Ed Bastian
You would call this department if you need assistance with someone's account
SMAS
This tool would help you look at a past reservation
SPILS
What cabins can passengers NOT bring pets in?
DPS and DL1
How early can someone visit the SkyClub?
3 hours or less before their first flight (no time limit for connections)
SkyTeam
DMR(SSS ONLY)/IMR
Service Recovery
What is the minimum age a pet has to be to travel within the US
8 weeks
What is Delta's Largest Hub?
Atlanta
This is who you would call if someone spoke another language that Delta does not have a desk for
Outside Contacts-Interpreter
You use this tool to pull Regional and Global Certificates Manually
Delta Term
What is the minimum age a pet has to be if they are traveling to the US from another country?
16 weeks
For an Individual Membership, how many guests are allowed to accompany the member, and how much is it?
2 guests
$50 or 5,000 SkyMiles
What year did Delta create their Frequent Flier Program?
SkyMiles, established 1981
This desk helps with reissues for name corrections for partners AF/KL/VS ONLY
Partner Ticketing Support
To find a SkyMiles account, PNR, or eCredit, you would first press this button in OMNIPRO
Search/Magnifying Glass
What are the dimensions for the universally accepted soft-sided kennel?
18" x 11" x 11"
What is the email for passengers to contact the Sky Club should they have questions?
deltaskyclubservicecenter@delta.com
What was the prior name of Delta, when it was founded in 1925?
Huff Daland Dusters (became Delta in 1928)