HR
This type of documentation can be given to an employee in an attempt to correct an undesirable action or outcome and is an effective and necessary part of progressive discipline.
What is a Employee Corrective Action (ECA)?
This is our applicant tracking software that collects the candidates from open positions we post. It gives us a place to view candidates resumes and work them through the recruiting workflow.
What is iCIMS?
This tool that the Account Manager uses with front line associates daily, is HCSG’s most important piece of our Quality Assurance program and if completed consistently with staff, is proven to improve operations.
What is a QCI?
All associates that work 6 or more hours are required to do this on a daily basis.
What is clock out for a 30 minute lunch period.
This person is your director of operations. He oversees multiple District Managers and is 100% accountable to the financial and operational performance in each account in the region.
Who is Jay Williams?
After an employee has missed this number of consecutive scheduled shifts, it is the responsibility of the Account Manager to submit an LOA request form for that employee to loa@hcsgcorp.com. The LOA request form is downloadable through the HUB.
What is 3 Days?
This HCSG team member can help improve your effectiveness in recruiting and in special situations can help you with candidates and recruiting for your facility.
Who is the DSC (Divisional Staffing Coordinator)?
This process ensures that resident rooms and restrooms are cleaned properly each day and that the resident rooms stay clean and sanitary in between the monthly deep cleans.
This type of isolation room requires that a housekeeper use ONLY soap and water to perform hand hygiene. Hand sanitizer is not effective in this type of isolation rooms.
What is C-Diff?
This person is titled CEO of Healthcare Services Group. He spearheaded our Purpose, Vision & values and is accountable to the board of directors and all of our share holders.
Who is Ted Wahl?
These 2 departments at HCSG corporate office are responsible for determining if any employee is able to work with "light duty" job restrictions. They are the only 2 departments that are able to approve "light duty".
Who is Human Resources (HR) & the RISK (workers comp) departments?
This HCSG team member assists in recruiting, developing & mentoring MIT's. They can also help train and develop Account Managers that need assistance. They are also an important part of building "the bench" in each district.
Who is the People Development Manager (PDM)?
What are natural fiber pads, tan pads, hog hair pads, white polish pads?
This policy dictates how how full time (30 hours or more) employees are awarded benefit time. Full time employees receive 6 sick days per calendar year (after 90 day probationary period) and vacation is awarded to full time employees at the rate of 1 week after 1 year of service, 2 weeks after 2 years, and 3 weeks after 5 years.
What is the Vacation, Holiday & Sick (VHS) policy?
This was the year that HCSG was founded with $10,000 in start up capital and under the name “Healthcare Housekeeping Systems”.
What is 1976?
If an associate comes into work and you suspect that they are under the influence of drugs or alcohol, you must contact HR and follow the steps in this policy.
What is the reasonable suspicion of substance abuse policy?
If iCIMS is not producing enough candidates, your Divisional Staffing Coordinator can use these other tools to help attract more candidates.
What are social media, yard signs, local ads, post cards, car magnets, job fairs, app cast campaigns, and indeed programmatic campaigns?
This document that is required for the laundry aide to fill out accurately on a daily basis is used by the Account Manager to determine if the set par levels are adequate for the nursing staff to provide care to our residents.
What is the linen delivery log?
This policy protects our residents and patients. It requires all HCSG team members to immediately notify our supervisor and/or a designated person (usually the administrator) in each facility, if we witness, were told or suspect any type of wrong doing to our residents/patients. If we do not report or we do not report timely, we could be punishable by federal law.
What is Patient/Resident Rights, Abuse, Neglect, and the Elder Justice Act?
This is the price of our stock today. It can be found by using the stock ticker code HCSG.
What is $10.51 @ 10:30 AM?
When an employee is unable to meet 100% of the essential job functions of their job description for any reason, the Account Manager must call their HR associate and initiate this process.
What is the interactive process (IAP)?
When reviewing and interviewing candidates in iCIMS, this step is crucial. It activates the algorithms in iCIMS which will target the type of candidates you are looking for and also lets iCIMS know whether or not your candidate flow needs to increase, stay the same or decrease.
What is working each candidate through the work flows in iCIMS?
This ratio for mixing rinseless stripper ensures that we let the chemical "do the work" of stripping wax off of the floor. This is considered the mix for "heavy buildup" which is 3 coats of wax or more.
What is 3:1?
In the instance where Account Managers feel like they need more onboarding training or a District Manager is having issues getting the Account Managers to properly complete the entire onboarding process to ensure all associates are hired and paid appropriately and timely, this department can be contacted for a individual or group onboarding training session.
What is the payroll department?
This program allows ALL HCSG employees become part owners of our company. The requirements are as follows: Must be a full-time or part-time employee who has worked an average of more than 20 hours per week and who has completed two (2) years of continuous employment by the end of the calendar year. Shares are purchased by the participant at 85% of the closing price on the first or last trading day of the plan year, whichever is lower.
What is the Employee Stock Purchase Program (ESPP)?