Terminology
Arc NCR History
ICare
Services
Bonus Category (advantaged towards long time employees)
100

What does DDA stand for?

Developmental Disabilities Administration 
100

What year was the Arc NCR Founded? 

January 1953

100

Where do I electronically store documents in Icare?

Under Managed Documents 

100

Does Day Hab happen on the weekends?

It does, and that is something that just recently started. 

100

What system did we use before ICare? What was it called?

It was called Lifeprint, and it was like a 1999 library software (and it loaded that way also). 
200

What does LTSS stand for?

Long Term Services and Support System 

200

Who is the current CEO?

Shawn Kros

200

Under what tab on the main home screen can I find individuals who have not yet started services but potentially will?

In the green "Outreach" tab which is monitored by Admissions. 

200
How many employment services do we currently provide?

9 in total 

Ongoing, Follow Along, Job Development, Milestones 1, 2, and 3, CDS, Career Exploration Facility and Career Exploration Small Group 

200
Who cosponsored the whole Otter Team motto?
The fabulous Leslie Kydd. 
300

What does POM stand for?

Personal Outcome Measures

300

What was our title before Advocacy Specialist?

Case Manager

300

Under the Individual Assessment Tab, do we have to add in information for the "Psych Assessments"? 

No, we do not fill in the "psych assessments

300

Does the Arc provide Transportation Funding?

Yes, but only to people who were grandfathered into that service, which is less than 8

300

Which member of our team has worked for the Arc for the longest, and for how many years?

Madicella, and for 10 years. 

400

What does CCS stand for?

Coordinator of Community Services 

400

Does "ARC" stand for something? If it did, what year did it become a generic term?

Yes, and the name changed in 1993

400
I know an individual is in services and is active in ICare, but I can't see them when I type their name. Why might this be? 

You don't have the necessary permission to view the individual's profile (it's rare, but it happens). 

400

What device does a person receiving personal supports have to use so staff can get paid for hours they provided supports?

Their OPP Device 

400

What are otters infamous for? (Hint, this is the reason we chose otters as our team motto). 

For holding hands during the storm, as we hold each other up during tumultuous times.

500

What does PCIS stand for?

Provider Consumer Information System - it's an old billing system that is being phased out for LTSS (it should be phased out by Fall 2024). 

500

What year is the Arc's 70th anniversary?

The 70th anniversary was celebrated by the Arc in 2023. 

500

When did Advocacy Specialists first start utilizing ICare?

In 2020 during the pandemic. Fun times! 

500

Is Day Hab calculated by Formula A or Formula B:


Formula A: Number of days times six divided by .25 and times four

Formula B.: 30 hours times six, divided by .25 and times six


Formula A


Number of Days (lets say 5 days) times six, divided by .25, and times four

Example - 5x6 divided by .25 and times four = 480 hours monthly 

500

Where did Case Advocacy used to sit back in 2020, and which department used to occupy our current suite?

In the employment offices downstairs is where we used to sit, and Community Living used to be in our current suite.