Enter Title

Systems

100

What are the three levels of OnBase?

Entity, Request, Product

200

What are the three levels of SinglePoint?

Customer, Account, User

300

What OnBase product form would you use for ACH Positive Pay?

SinglePoint

400

What system(s) would you do maintenance in to add Previous Day reporting to an account?

SinglePoint, JTMAN

500

What system are SAR5 and SA5 in?

Hogan

Wires

100

PINs are required for who?

Initiators

200

What OnBase product form would you use for voice wires?

Wires

300

What authorization form do we use if we are reissuing a PIN? 

PIN Reissue Auth Form

400

What form is used to update a wire advice method?

Wire Advice Method Authorization Form 

500

True or False: If the account in NSP does NOT have initiators, we can set them up in SinglePoint?

False. The account MUST have initiators in order to have the capability in SinglePoint.

ACH Origination

100

Who gets the credit forms and risk documents from the customer?

RM or TMC. NOT US

200

True or False: ACH Origination is the same thing as ACH Block/Filter

False!!

300

Which report do you use to find the Risk ID?

W7RSKTOP10

400

Which report do you use to find an ACH Originators Company ID?

ACPPJEODCALL / ACPPJEODCARK

500

True or False: Under one risk ID, a customer can have both transmission and SinglePoint?

True

Block/Filter

100

True or False: The customer is required training for block or filter?

False only ACH PP

200

ACH Block does what?

It will block every transaction of that type no matter what.

300

ACH Filter does what?

It blocks everything of that transaction type EXCEPT the things that are added on the filter.

400

PALL and EALL report is in Hogan under what report section?

SAR5

500

What report do you use to find out if the customer is set up on Block/Filter/ACH Positive Pay?

ACPPJEODPALL

ACH Positive Pay

100

What report is used to determine the ACH Company ID's that are setup as Debit/Credit on an account?

ACPPJEODEALL

200

The difference between Filter and ACH Positive Pay is what?

ACH Positive Pay is handled by the customer in SinglePoint. Filter is handled by us in PEP+

300

What two set up groups are used for ACH PP?

ACH Installers Positive Pay Setup

ACH Installers Positive Pay Activation

400

True or False: We complete maintenance on the system admins for ACH Positive Pay?

True - it is the ONLY time we do maintenance on the users

500

The customers need to do what before we can activate ACH Positive Pay?

Train with a live person or watch the trainings online.