These are the three focus points of specialty reporting.
What is Credit reporting, IRS reporting, and Default reporting?
This is what you enter in your web browser’s URL to submit a request to SFA
What is Shorty/SFARequest
What type of quote is requested when a client intends to pay their full past due balance to bring their loan current?
What is a reinstatement quote?
This step code is our indication to start Liquidation within Advance Management.
What is step code 425?
This team member has supported a variety of teams within Servicing since 2016, and is currently supporting all of Servicing Governance!
Who is Jeanna Alvarez?
This is the time of month that FHA Default Reporting is electronically dropped to FHA.
What is the end of the month?
The coding language that SFA uses to extract data from our servers/databases
What is SQL
This tool provides guidance for fees related to corporate advance, foreclosure, and property preservation.
What is Servicing Fees Gadget?
This reason code aligns with describing property inspections.
What is reason code INSP?
This leader supports the initiative for personal and professional growth for servicing governance.
Who is Michelle Friedow?
This is the main MSP screen used for reporting.
What is MAS1/CBR1?
The Microsoft product that SFA uses to create reports/dashboards.
What is Power BI
These two states require a 30 day good thru date on payoffs no matter what!
What is Massachusetts and Illinois?
The following is an acronym for what: CYNB
These 2 Team Leaders currently support Team Member experience for servicing governance Team Members.
Who are Tiffany Hill and Sarah Martin?
This system is used to report on VA loans.
What is Valerie?
The person with the most tenure on SFA
Who is Stephan White
This tool in Invoicing can be used to approve a larger volume of grouped invoices opposed to individual manual review.
What is Mass Approver?
This corporate advance payee and reason code should be utilized for distributing funds according to the amounts specified in our escrow field in MODD for loan modifications.
What is 50T08/ESCM
This Team Member was the spotlight in our most recent Newsletter.
Who is Tequilia Bailey?
This system is used to verify that someone's IRS information matches what Rocket is reporting.
What is the Tin Matching System?
This is the Microsoft product SFA works out of and houses their work.
What is ADO (Azure Dev Ops)
This team member has the most tenure with I&Q, and in the Invoicing business overall.
Who is Dwayne Dumars?
This corporate advance payee and reason code should we reclass to when dealing with uncapped C/A funds during loan modifications.
What is 40R02?
During the last All Servicing Meeting these 2 Team Members won the MVP award from our region. Answer: Diane Labadie and Emily Bibik
Who are Diane Labadie & Emily Bibik?