See how far you're come in 3 weeks :)

Customer Service

100

Client calls to apply for benefits, after giving you their name and ssn, what is the 1st thing you should do with this information before creating an RFA?

Query the case

200

this phone number or website can be given to clients that need more services than what we have available

211 or impact.org

300

Client calls in distress about their missing foodshare, what can you say to the client to try to de-escalate the call?

Any answers are acceptable 

badgercare

100

what is needed for a valid application?

name, address, signature

200

these rules are used to determine who is in the assistance group for bcp+

tax filing and relationship rules

300

BCP can be back dated this many months at application

up to 3

foodshare

100

How many attempts do you make to reach a client for interview?

2

200

what does ABAWD stand for?

Able bodied adult without dependents

300

name an exemption from the work requirement

Examples include pregnancy, homeless, caring for a child in the home under 6

random

100

The name of the 4th planet from the Sun which gets it name from the Roman God of War

Mars

200

what movie won the oscar for best picture this year?

Oppenheimer

300

Daily Double worth 600 points: What 1986 movie scene is in Amanda's zoom background? 

The Labyrinth