Is there a difference in quality between recycled and newly mined gold?
No, there is no difference.
Can vermeil pieces be exposed to water or any chemicals?
It is not recommendable since these can cause the gold plating to wear off over time.
How we can clean the our Silver pieces?
With a soft-bristled brush or with our Jewelry Care Kit.
Are our diamonds Conflict-free?
Yes, our diamonds are Kimberley Process-compliant, meaning they’re sourced from conflict-free and socially responsible practices.
Our 14k pieces are made to last forever. This makes it suitable for wearing daily.
Where should Mejuri vermeil jewelry pieces be stored when they're not being worn?
In a safe, dry place.
Are our silver products nickel-free?
All of our Mejuri sterling silver products are free from nickel, making them allergen-free.
What is the carat of a diamond?
Is the measurement of how much a diamond weighs.
Is the 14K gold more durable than 18k gold?
No, 14k gold is more durable than 18k gold.
If a customer never takes their jewelry off, would you recommend they wear 18k gold vermeil pieces?
No, because vermeil is moisture-sensitive and should not be worn in water.
What is our percentage Silver?
92.5%
A lab grown diamond is super soft and it is not recommendable for daily wear.
False! A lab grown diamond is so hard it ranks as a 10 on the Mohs scale-the highest level of hardness.
What is our percentage of recycle gold?
94%
What should we use to remove the tarnish?
Polishing cloth
What hallmarking stamp is used to identify the purity of the silver in Mejuri's products?
925
What is the purpose of the Maker's Mark?
The Marker's Mark help us distinguish our lab grown diamond products from our natural diamond products.
Can the Jewelry Care Kit be used for the 14k Gold and 14K Salmon Gold?
Yes, can be used for both!
Is it normal for vermeil pieces to tarnish?
Yes, the vermeil will naturally tarnish over time.
Can we use ultrasonic cleaners for our Silver products?
Yes, ultrasonic cleaners are safe to use!
What are the 4Cs?
CARAT - CLARITY - CUT - COLOR