14K Gold
Vermeil
Silver
Diamonds
100

Is there a difference in quality between recycled and newly mined gold? 

No, there is no difference. 

100

Can vermeil pieces be exposed to water or any chemicals? 

It is not recommendable since these can cause the gold plating to wear off over time. 

100

How we can clean the our Silver pieces? 

With a soft-bristled brush or with our Jewelry Care Kit. 


100

Are our diamonds Conflict-free? 

Yes, our diamonds are Kimberley Process-compliant, meaning they’re sourced from conflict-free and socially responsible practices. 

200
Is the 14k Gold an option to wear every day and everywhere? 

Our 14k pieces are made to last forever. This makes it suitable for wearing daily.

200

Where should Mejuri vermeil jewelry pieces be stored when they're not being worn?


In a safe, dry place.

200

Are our silver products nickel-free?

All of our Mejuri sterling silver products are free from nickel, making them allergen-free.

200

What is the carat of a diamond? 

Is the measurement of how much a diamond weighs.

300

Is the 14K gold more durable than 18k gold? 

No, 14k gold is more durable than 18k gold.

300

If a customer never takes their jewelry off, would you recommend they wear 18k gold vermeil pieces?

No, because vermeil is moisture-sensitive and should not be worn in water. 

300

What is our percentage Silver?

92.5%

300

A lab grown diamond is super soft and it is not recommendable for daily wear.  

False! A lab grown diamond is so hard it ranks as a 10 on the Mohs scale-the highest level of hardness. 

400

What is our percentage of recycle gold? 

94%

400

What should we use to remove the tarnish? 

Polishing cloth 

400

What hallmarking stamp is used to identify the purity of the silver in Mejuri's products?


925

400

What is the purpose of the Maker's Mark? 

The Marker's Mark help us distinguish our lab grown diamond products from our natural diamond products.

500

Can the Jewelry Care Kit be used for the 14k Gold and 14K Salmon Gold?

Yes, can be used for both!

500

Is it normal for vermeil pieces to tarnish?

Yes, the vermeil will naturally tarnish over time.

500

Can we use ultrasonic cleaners for our Silver products? 

Yes, ultrasonic cleaners are safe to use!

500

What are the 4Cs? 

CARAT - CLARITY - CUT - COLOR