5 Lines
Where Do I Find...?
Paperwork
The Gram's
2A Headaches
400

This line of defense sets standard other lines must implement or otherwise follow

What is 2B?

400

Risk Management Governance Documents

What is the Resource Centre?

400

The primary means used to communicate how the Bank views risk and determines the type and amount of risk that it is willing to take to deliver on its strategy and to enhance shareholder value

What is The Risk Appetite Statement?

400

Determining if a key control is performing consistently as intended to mitigate the identified risk(s) is a part of this program

What is Control Testing?

400

A division of responsibilities between those who perform controls and those who test them

What is a segregation of duties?

800

1st Line Manage, 2nd Line Challenge, 3rd Line…?

What is Review?

800

List of Major Risk Categories

What is the Enterprise Risk Framework?

800

According to the pRCSA Standard, this is a series of repeatable actions/steps that are essential to a business unit delivering on its fundamental mandate, strategic objectives, or purpose

What is a core process?

800

This program enables the bank to continue to manage and operate their business under adverse conditions by leveraging appropriate recovery strategies, business continuity plans, and incident and crisis management protocols

What is Enterprise Business Continuity & Crisis Management?

800

This tool may be used to help select a testing sample

What is a Randomizer?

1200

This line of defense is embedded in the business and helps to identify and control risks

What is the 1B?

1200

Control Testing Challenge Template

What is the MERLIN Hub?

1200

This governance document establishes minimum requirements and key information to support thematic aggregation, analysis and reporting of Issues to promote greater awareness of outstanding gaps that may require additional attention and/or remediation

What is the Issues Management Standard?

1200

This program allows TD to continue to deliver, and rapidly recover, essential services through business disruption events, whether internal or external

What is Operational Resilience?

1200

Reviews significant business activities to provide effective independent challenge and uphold the objectives of the Operational Risk Management framework and policies

Who is a Segment Risk Lead?

1600

Control Processing Group's Line of Defense

What is 2nd line of defense?

1600

PTO Allotment Rates

What is TD Total Rewards?

1600

This person owns the Operational Risk Management Segment ORM (2A) coverage & Challenge Standards

Who is Kelly Le Drew?

1600

Designed to heighten employee awareness of operational risk and provide guidance with using the programs and tools in place to manage it effectively

What is the ORM Certification Program?

1600

With this program, ORM 2A reviews and challenges the core process inventory to confirm completeness and accuracy

What is pRCSA?

2000

Loan Reviews original line of defense

What is the 3rd line of defense?

2000

Team Day Meeting Presentations

What is the EORM Employee Hub?

2000

According to the Fraud Risk Management Framework, this group manages fraud monitoring, detection and investigations through the centralized
fraud operation units

What is Protect Platform?

2000

Activity outside of business-as-usual operations that affects one or more of the following areas: Products/Services, Process/Operations and Technology is covered by this program

What is Change Governance?

2000

The bank uses this Standarized Approach to report operational risk capital

What is Basel III?