Diagnosing Development Levels
She is a Self-Reliant achiever. Self-assured. Inspired. Inspires others. Accomplished. Recognized by others as an expert.
What is High Competence and High Commitment. What is a D4. Who is Lisa.
The Elements of Trust
What is Able, Believable, Connected, Dependable.
Needs High Direction and High Support. Needs Coaching.
What is an S2.
A belief that limits new experiences.
What is Assumed Constraints
John Siegfried
Who was our Guest Speaker at the Kick Off
She is frustrated, discouraged, overwhelmed, ready to quit.
She is a D2. She has low to some competence and low commitment. She is Sally.
Cares about others. Benevolence. Communication. Rapport.
What is Connected.
Using S1 or S2 leadership style with someone at a D3 or D4
What is Oversupervision and Mismatch.
Three components of a Self Leader's Skillset
What is Goal Setting, Diagnosing, Matching
Supports and enhances each other during the learning journey.
What is a Success Partner
Moderate to High Competence and Variable Commitment
What is a D3
The three-step process for restoring trust.
What is Acknowledge, Apologize, Act.
High Direction and High Support. Coaching. Explore concerns and encourage. Explain why. Redirect. Reteach. Someone to listen. Clarify goals. More direction about how. Feedback on progress. Reassurance.
S2 Leadership Style. What a D2 needs from their leader.
Flip it and Take Action
What do you do with an Assumed Constraint?
Clarify, Negotiate, Reframe
What to do if your goal needs to be SMARTER
Development Level is based on a combination of these two things.
What is Competence and Commitment
Andrew is often praised for how well he both trains new employees and mediates interpersonal conflict. Which elements of trust does Andrew demonstrate?
What is ABLE and CONNECTED
High Support. Low Direction. A vote of confidence. Reminders of past successes. Opportunities to demonstrate competence. Opportunities to express feelings and concerns.
S3. What a D3 needs from their leader.
SMART
What is Specific, Motivating, Attainable, Relevant, Trackable
Position, Task, Personal, Relationship, and Knowledge,
What are the Five Points of Power
He is eager to learn. Willing to take direction. Enthusiastic but inexperienced. Doesn't know what he doesn't know.
What is Low Competence High Commitment. What is a D1. Who is Gary.
1. Share 2. Ask 3. Listen 4. Confirm 5. Share 6. Make 7. Confirm 8. Revisit
What are the 8 Conversation Guidelines for Restoring Trust
What is the key to matching a leadership style with a development level
What is flexability
Challenge Assumed Constraints, Activate Points of Power, and Be Proactive
What are the three components of a Self Leader's Mindset.
Name one song played during the start of any session.
What is ..Summer Maddness - Kool and the Gang, You are the Sunshine of My Life - Stevie Wonder, Shake it Off - Taylor Swift, Happy - Pharrell, Bananarama - Cruel Summer