JEAR Customers
One of the country’s largest leafy veg suppliers, with farms located across the country, we follow the seasons with them, shipping out of growing regions like Salinas, CA, Yuma, AZ, and currently the North East. Delivering direct to customers like Trader Joe’s and Walmart.
Taylor Farms
Product Integrity and making sure product arrives exactly as it was loaded is something we take pride in. There are certain measure we take before every load we dispatch, like getting pitcures of a clean trailer showing an in-tact air chute with no hole or rips, pictures of temp sets to ensure the trailer is set on the correct temp, continuous setting, and the box temp is cooling down when we have our drivers pre-cool their trailers. All of this is done before releasing pick-up numbers.
Relate The bottom line is very important, but it causes more issues for you and your customers when product arrives late or damaged, and these measures we take for our customers has saved hundreds of dollars, and hours or headaches.
Product Integrity
Anchor – I totally get it, it must make your life way easier to have your customers handle the trucks
Disrupt – I have a handful of customers that are majority FOB, where I can come in and help is on their delivered sales business.
Ask – What is your protocol when there is a load that is sold on delivered terms?
“We are all FOB?”
The process of transporting goods over short distances, specifically the trucking of cargo inside containers on a chassis from a port to a nearby warehouse, or one port to another port, or from a port to a railyard and is an essential part of intermodal longer haul shipping, usually overseas to and from another country.
Drayage
This number is JEAR’s MC
627192
One of the largest fruit shippers in the nation, we handle the movement of their product from Ports to their customers, like Walmart, AWG, and C&S.
I am going to be your one main point of contact available 24/7, but we also have 24-hour night and weekend dispatch team, so we are 100% always available to answer your call. We offer GPS tracking ensure the location of your product at any time, but I will send 2-3 personal updates every day with location, confirming temperature, and updated ETAs. Our TMS system also offers generated updates showing if the load is tracking on time and provide ETA to shippers and receivers. You even can have a personal log-in to this system so you can see where your product is at all times.
Relate We do all of this so you are never left in the dark when your customer, or your boss, asks you for updates.
Communication
Anchor – Great that must make your life a lot easier when you can easily budget for freight costs.
Disrupt – When I first got started with Starbucks, they were under contract with a few carriers and they used me as a way to price check their current rates and then they added me to their overflow list.
Ask – When is that next rfp coming and what can I do to be first on your overflow list?
“RFP DATE MISSED?”
A form of transportation where multiple companies pay for multiple trucks in the form of “Per Pallet” Rates?
Traditional LTL
The year JEAR was founded.
2007
One of the largest meat shippers in the nation, we move product from their kill/packaging plants throughout the US, to their customers throughout the US. Their plants are in cities like Mount Pleasant, TX, Russellville, AL, and Cold Spring, MN.
JBS/Pilgrim’s Pride
JEAR as a company moves thousands loads every week, in all major markets US and Canada, so we are forced to keep a pulse on what is happening in the market so we can stay a step ahead. We also provide this information to our customers and prospects to keep them a step ahead, but also so they can also keep their customers ahead of the curve.
Relate I view myself as more than just a broker that gives updates and books trucks. I am your insight into what is happening in an ever-changing market.
Market Insight
Anchor – I imagine having your own trucks must make load coverage way easier.
Disrupt – I work with companies like Starbucks and Kroger, who also own their own trucks, and where I help is when they have lanes that have no backhauls, drivers get sick, or when trucks break down.
Ask – When there is an emergency load that needs to get covered, how do you select a carrier?
“WE HAVE OUR OWN TRUCKS?”
The person at the company who makes the decisions on which carriers they decide to use on their loads. Often referred to as “Transportation Manager” or “Logistics Manager” and this is who we should aspire to talk to when we make cold calls, but not necessary.
The Decision Maker
Location of JEAR’s Satellite offices.
Tampa and Nashville
A large shipper of HVL product like berries, ship primarily out of Watsonville, CA to customers across the US, mostly delivering to the North East. We have over 4000 loads moved with them.
Supreme Berry Farms
We work with committed carriers who are loyal to us and our customers, which helps keep rates consistent and as low as possible. Therefore, on average, we have been able to show our customers 10-15% savings from the spot market, and even more on most of their contracted lanes. In some cases, our spot rates are $200-$800 lower than their contracted carriers.
Relate I understand we are both in a business, but I would like to quote a few of your lanes in order to see if I fit within your budget, but also fair to me and my quality carriers.
Pricing
Anchor – 10-4, I totally get it. Working with Asset’s is not only cost effective, but it also allows a great line of communication to your trucks.
Disrupt – Some of my customers started out telling me that they too preferred asset based companies, but I ended up winning some of their business by offering competitve rates, and better service.
Ask – When it comes to selecting a truck, do you typically look for price first or service?
“WE ONLY USE ASSETS?”
Although can be used when searching for pricing on the spot market, most standardly used when a large bid is sent out to multiple carriers in order to secure contracted freight with a specific or group of carriers. Pricing is often held for Quarters to Years at a time. Sometimes there are multiple rounds with different focuses, Price, Capacity, Service….
RFP/RFQs
This is JEAR’s current 4wk average load count per week.
2,031
A newer customer, closed within the last year, JEARs current largest DRAYAGE customer. Handle the movement of overweight stone containers, primarily through Los Angeles.
Arizona Tile
We are a 3PL located in Charleston, SC with offices in Nashville, TN and Tampa, FL but we operate 48-States and Canada with a dedicated carrier base who we know and trust daily to cover all of our freight. These carriers are rated internally in our TMS system called JEARnet, for KPIs like on-time percentage, lanes hauled for JEAR, types of commodities they have moved for us, general pricing for those lanes, and # of trucks and drivers (teams and solos) each has on average.
Relate When you give a load to JEAR, you can rest easy knowing our system assigns specific carriers for every single load, ensuring a carrier who has experience running your lane and commodity every time.
Experience
Anchor – I’m glad you guys have a commitment to your other carriers and I am not looking to take from them.
Disrupt – Quite frankly, if my customers said anything otherwise when somebody cold calls them, I’d be pretty upset.
Ask – What do you value in your current carrier base?
“Not bringing on new carriers?”
As found in an internal study by Walmart, this lead to a higher volume of claims compared to it’s counterpart, and as a result, Walmart will no longer receive product that is located in a trailer that contains this equipment.
Split Chute
This was JEAR’s revenue in 2023?
$291M