KYCs
Account Reviews
Operations
Best Practices
Random
100

Managed Accounts must be reviewed at a minimum in this time frame.

What is yearly?

100

A client received a large deposit that is not in line with financials on the KYC.  You will receive this type of alert.

What is an Account Rank Summary

100

This report highlights what documents are missing on an account.

What is Document Review Requested?

100

This is the timeframe your Document Review Requested report should be looked at.

What is monthly?

100

If you receive a client complaint you must do this.

What is report to my Branch Manager?

200

A guarantee is required for this type of account.

What is a corporate margin account?

200

Your client received a 3rd party deposit.  You will receive this type of query.

What is AML Summary?

200

This report can be found in Purefees and is used to review fees before they are posted.

What is Preliminary Advisor Details?

200

You should do this before sending documents to clients.

What is make sure you've reviewed the account to capture all documents that are missing?

200

When CIRO is investigating a complaint, they will almost always do this.

What is pull the KYC information

300

A new client ID is required if a client moves here.

What is to a new jurisdiction?

300

You only need to review alerts in Protegent with this status.

What is "In progress"?

300

EFTs over this amount must be verbally confirmed by a registratant.

What is $5000?

300

You should review these reports daily.

What is the debit report and transaction report.

300

This type of account should never be in a debit.

What are Registered Plan accounts?

400

An RC518 is required for personal accounts, this form is required for non-personal accounts.

What is an RC519?

400

This is the most common reason a KYC is rejected.

What is missing information?

400

This is the Microsoft program the branch rolled out to share operational processes.

What is OneNote?

400

Before you hit send on an email, you should do this.

What is double check who it is going to, to ensure it's going to the correct person?

400

Dexter is always threatening to put this down however, no one takes him seriously.

What is his foot?

500

A SIN is required for personal accounts, a TIN is required for Trust accounts, this is required for corporate accounts.

What is a BIN?
500

This is the % of KYCs rejected by the branch.

What is 80%?

500

This is the timeframe when a cheque is considered stale-dated.

What is 6 months?

500

You should update this system after you have done a review with a client.

What is the KYC Tracking Tool?

500

This is how many teams in our branch.

What is 17 teams.