HIPAA
What word does the H in HIPPA stand for?
Health
What word does the E in FERPA stand for?
Education
What type of communication is a paid communication that attempts to influence opinion?
Advertising
What is a courteous, conscientious and generally business-like manner in the workplace?
Professional
What type of Listening does the receiver hear only the content and not the feeling of the message?
Deliberative listening
Can you tell a fellow worker about the person that you just finished caring for?
No
Which of the following is NOT INCLUDED in listening process?
A. Hearing B. Speaking
C. Focusing D. Understanding
Speaking
What is the unfair treatment of people on basis of characteristics?
Discrimination
What is the gathering of people to exhange information, ideas, and suggestions on a specific subject?
Group Discussion
What type of listening is used to enhance, participate and understand a relationship?
Empathetic listening
Can a tell the xray tech that will be taking the xray about why the patient came in?
Yes
hipaa and ferpa are not both a human right
False
What type of communication involves postures, facial gestures and expressions sometimes done unintentionally?
nonverbal communication (body language)
What are ways to communicate and present ideas and information to an audience for a specific purpose?
Presentations
What type of listening is the receiver physically hearing the words, but choosing not to acknowledge the words?
Selective listening
What words does the two As stand for?
Accountablility Act
What type of presentation is used to get an audience to act or change behavior or beliefs
motivational
Which of the following is not a professional communication channel?
A. Blog post B. Face to face
C. Reports D. Memo
Blog post
Etiquette
What type of listening is another person listening with the best of intent but then becomes distracted?
Partial listening
What does the I in Hipaa stand for?
Insurance
What word does the R stand for in FERPA?
Rights
Communication between a business and its employee is called which of the following?
A. External communication B. Public Relations
C. Internal communication D. Employer Reltions
internal Communication
What is the act of analyzing, evaluating or judging another person?
Critiscism
What type of listening is when the listener truly understands a message when the mind is quiet and free of distractions?
Deep listening