disbursements
taxes
abandoned property
sales leads
1035 exchanges
100

also known as the CSLN, this database check clients for existing state liens

What is the Child Support Lien Network?

100

the day taxes are due

What is April 15th?

100

aside from Life Insurance, we may also get APO requests for THIS other department

What is annuities?

100

a policy with no active agent is called this

What is an orphan or orphaned policy?

100

a 1035 exchange is THIS type of fund transfer between companies

What is tax-deferred?

200

the maximum disbursement that can be sent on a minimum authentications

What is $20k?
200

a tax form for reporting interest, like on accums remaining in the policy

What is a 1099-INT?

200

when the login works, this database can be used to check item status

What is FSITrack?

200

policies with inactive brokers get directed here

What is the inactive broker's brokerage?

200

this person handles 1035 exchanges on behalf of the client

Who is the agent or broker?

300

THIS is required for a disbursement greater than $100k

What is a form?

300

when a policy lapses and has THIS, the PO will likely get a 1099-R

What is a loan?

300

THIS or a policy number will be the case number

What is a check number?

300

these are the service expectations for a sales lead call-back

What is 2-3 business days?

300

THIS is all that can be discussed on a valid 1035 request on a failed auth

What are the case notes?

400

the three states for which we check the CSLN prior to disbursements

What are TX, RI, and CA?

400

disbursements above cost basis will generate THIS tax document

What is a 1099-R?

400

this acronym is the name of a program for viewing payments Prudential has sent to clients

what is PRIDE?

400

the need for THIS may prompt bypassing the sales lead

What is an interpreter?

400

authing on a 1035 call requires this many pieces of information

What is six?

500

THIS is the only way a PO get taxed on their Death Benefit

What is Limiting Age surrender?

500

THIS database is used for viewing and resending tax forms

What is OneSource?
500

the caller can submit THIS in the even that they could not be authenticated as the policyowner

What is the claim form?

500

THIS goes in the "Agent ID for Existing FP" blank on a sales lead form

What is nothing?

500

this is the only person who can request a 1035 be stopped

Who is the policyowner?