Mikes Way
The correct way to bag any sub
What is
A Sub Above facing up.
Filling up front line should never involve
What is:
customers to see, Empty mayo,
Wrapping
20 seconds
properly wrapped
bagged/labeled
Material and Chemical used to clean Windows and glass
Front line should always
What is: Paper towel
What is: Blue spray/ Windex
What is: Like the store just opened
Your leaders of the shift
What is Alex and Ryan!!!
In order list items in bag correctly
(all products in store)
What is
-Napkins, Drinks, Subs, Chips, Cookies, Brownies, Utensils
Finish the phrase:
Got time to lean
What is:
Got to time to clean
In house
Each individual customer 3 min tops.
Breaking down back line includes
What is: Breaking down ice, moving slicer, counters, back splash, cabinets, cold unit (in and out)
The chain of command
What is:
Alex, Ryan, Jeremy, Tahmya, Greg
3 phases of tomatoes
What is:
Pink, Yellow, RED
Slicer should NEVER
What is
Move from slicer
Have someone move from line to write ticket
Not ask for frontline assistance
Fully Complete online Order
3 minutes
Before leaving the slicer, we should
What is: Wipe slicers clean for next customer. Check-out lines to make sure team doesn't need you. Check your meat case, restock if needed. Be available for next customer.
The procedure of calling out
What is: with emergent reasoning, doctors note, finding your own coverage contacting both Jeremy and Tahmya
the symbol we use to gage our onions on sub
What is: Olympic Rings
A customer should always receive this
Warm Welcome
Grill
R 17
1MIN 20SEC
Closing Lobby includes:
What is: Chips, Soda station, Pepsi cooler, Floors/ floors matts, Sneeze guards
The 4 times frames where production levels should be checked
What is: 1pm, 2pm, 4pm, 5pm
Without this we are not successful.
What is: Teamwork, Communication
Veterans make it a bad habit to
What is: Assume new people aren't new
G 13 Challenge
one slicer of choice 2:00
slice
sprinkle
wrap
bag
Area that gets missed every night during closing.
What is: Bacon Heater unit!!!
Managers, and Shift Leads Priority :
What is: Stay on top of prep levels, stay on top of employees, ensure order accuracy, ensure customer satisfaction.