Enter Title

MARX

100

The system to look up member Medicare/Medicaid/LIS benefits.

What is Marx ?

200

 The 2 screen options advocates utilize for benefit information ?

What is the eligibility and detail snapshot screen ?

300

C.M.S

What is the Center for Medicare & Medicaid Services ?

400

Marx Preferred Browser 

What is Chrome ?

500

2 Authentication Methods for Marx ?

What is Email or Win Auth (google auth) ?

UHC

100

A.R.T

What is Average Response Time ?

200

Group Hours of Operation

What is Monday-Friday 7am-10pm CST / 8am-11pm EST ?

300

Monthly Quality 

What is 98% ?

400

N.P.S

What is Net Promoter Score ?

500

6 Core Values

What is Integrity, Compassion, Relationships,  Innovation, Performance, Inclusion ?

Macro

100

Claim Decoder Macro

What is determining liability for NICE and COSMOS claims ?

200

Name 4 options you can use Macro for. 

What is DMR Lookup, OOP Max, Balance Billing Letter and determine liability ?

300

2 Code name options for Macro ?

What is denial or adjustment codes ?

400

Launching Macro 

What is the mouse's scroll button or press Alt + 1 on your keyboard ?

500

Assistance with installing Macro on your computer

What is Government Ops Member Services Macros SharePoint ?