Learning Paths
A learning and development strategy that breaks down learning into 3 parts
What is 70/20/10 Model
A structure with multiple levels of skills for a role
What is a a pyramid
The process of testing that ensures an individual has the knowledge, skill and abilities required for the job
What is assessment
The tool used to track all program creations and rollouts
What is the activity tracker
The KPI of certifying 90% FSE and Service Sales employees by 2026
What is Mission 26 Service Excellence Stream goal
Type of learning that focuses on formal training such as programs, courses and e-learning
What is 10% Formal Learning
Skill Categories behind the individual skills in a pyramid level
What is knowledge clusters
The process to validate that desired transfer of information is attained after a training course
What is (10%) training assessment
The source for all reporting on certification numbers
What is WorkdayLearning
People strongly involved in certification such as the R&C, Divisions & Academy
What is certification key stakeholders
A key compenent of peer-to-peer learning in which senior employees are paired with junior employees to guide them through their learning path
What is Mentorship
Specific abilities that can be learned, practiced and applied in a role
What is skills
An assessment used to confirm that an employee already has all the necessary skills for their job profile and level
What is skill confirmation
The site where global certification documentation can be found for all Gea
What is the Certification SharePoint
Employee, Business and Customer
What are areas where certification impacts/growth enablers
A set of training courses intended for all FSE to go through - independent of their division
What is the global FSE learning path
A globally consistent document that provides the pyramid, job profile, tasks, skills, competencies and learning path for each certification program
What is the Program Summary Template
A written or oral assessment used to ensure the knowledge transferred during a learning path has been succesfully retained
What is theoretical assessment
The process of ensuring Certifications skills are maintained and up to date
What is Re-certification
The Certification development program ensures what 3 things as an outcome (tagline)?
What is the right comptences, at the right place, at the right time
A form that employees use to document their 70/20 learning activities
What is the OTJ/Mentor Tracking Template
A set of skills, knowledge, abilities and behavious and attributes that a person should possess to perform their role at the highest level
What is competencies
An assessment used to ensure the employee can succesffully apply the skills acquired in the learnin path through work observation
What is practical assessment
The process of checking to ensure certification programs are following the guidelines
What is Auditing
The process that states deviations from global policies must be brought to Academy MM for sign off
What is Change Management process