Fortune 500 Companies
Slogan: Just Do it
What is Nike?
Executive Vice President, Chief Sustainability Officer
Who is Patricia L Lewis?
Which metric currently is TBD (To be Determine)
What is Digital?
An expression of dissatisfaction about any aspect of the health plan or health plan representatives that does not involve.
What is a Grievance?
The Time frame for Annual Enrollment Period.
What is October 15 - December 7?
Mission Statement: Helping people live healthier lives and helping make the health system work better for everyone.
What is United Health group
Executive Vice President, Chief Digital & Technology Officer.
Who is Sandeep Dadlani?
Hear Something, say Something. Feel Something, Do Something. Is part of the definition of this goal.
What is Demonstrate and Practice Integrity?
Occur when services received by a member from a medical provider / facility or pharmacy are inadequate or substandard in quality.
What is a QOC?
Making an outbound call to Panel members, Navigators should use which interaction.
What is Nav4Me?
Slogan: We reimagine the way the world moves for the better.
What is Uber Technologies Inc?
Chief Executive Officer
Who is Andrew Witty?
The QVC kicker starting Quarter 2.
What is NPS 85%?
Incorrect DOB or gender goes in what sub Category
What is Member Demographics?
Must be offered on every outbound call to member.
What is UES Survey?
Mission Statement: To provide value to customers by offering high-quality communication services, continually improving customer care, and having a committed workforce
What is Charter Communications?
Executive Vice President, Chief Medical Officer
Who is Margaret - Mary Wilson?
The QVC can be confirmed in this system.
What is Varicent?
Rude behavior belongs under which Category and Sub Category
What is Customer Service and Customer Service?
This Job Aid you follow when No Nbas Are present. Hint:Also Provide KM Number.
What is N4Me - No NBAs Present KM1721208?
Very first store opens on 07/02/1962 in Rogers Ar.
What is Walmart?
Chief Executive Officer - UnitedHealthcare
Who is Brian Thompson?
CLL Language: Being Coachable, Solving Problems is apart of this Goal.
What is Deliver Quality the First Time Every Time?
Grievance Documentation should include.
What is Who, What, Where, or When?
Received a Voicemail, Documentation should be documented in.
What is Add an Activity to the Member's NavPlan?