General Knowledge
What is the capital of Canada?
Ottawa
When is the earliest we can start supply for a new customer?
48 hours
How many types of Tariffs do we have, Name them?
Two types, Namely: Fixed and variable
Full meaning of DD ?
Direct debit
What is the most streamed video on youtube?
Baby Shark
What is the boiling point of water in fahrenheit?
212°F
what is the latest date of the month a customer can choose to set their Direct debit?
28th
A customer on a fixed Tariff cannot have a Variable Direct debit, True or false ?
False
Full meaning of CSS?
Central switching services
What is fuel applies to DC
Both Electricity and Gas
What is the national animal of Scotland ?
Unicorn
Name the various dates price change occurs for the Next Flex Tariff?
1st of January, 1st of April, 1st of July, 1st of October
The next Pledge Tracker is a fixed Term contract, True or false ?
True
Full meaning of SSD ?
Supply start date
What is Fuel does MOP applies?
Electricity
What country hosted the 2020 summer Olympics?
Japan, Tokyo 2020
14 days cooling off period starts from the supply start date of the customer, True or False ?
False
A customer currently on a Smart PAYG tariff wants to switch to a fixed tariff where they will be paying by Direct debit, what vital action are you supposed to take before switching them?
Perform a credit check
what is the full meaning of MPAN ?
Meter Point Administration Number
What is the full meaning of GSOP
Guaranteed standard of Practice
Full meaning of MAM
Meter Asset Manager
Who regulates the Energy price, mention the full name?
Ofgem is the Office of Gas and Electricity Markets.
When a customer leaves us, either through moving home or changing supplier, we have 42 calendar days (6 weeks) in which to send them their final bill. If we fail to do this, we would give them a payment of how much ?
£30
What is the full meaning of GDPR?
General data protection regulation
What is the Electricity meter type in 16A, Nythbran Terrace, CF399TW?
Is it smart? if smart, is it economy 7?
Smart meter, single rate, not Economy 7