Attendance
This is the number of excused absences you get in a 90 day period.
What is Three (3)?
Once time-off has been submitted via ADP, this should be sent to follow up on the requested time.
What is an email?
When you have an issue with ADP or Central Reach, this is what you should do immediately.
What is email or G-Chat Eddie?
These absolutely fabulous animals are matriarchal in nature - who runs the world, indeed!
What are elephants?
These are three individuals you should include in your call-out emails.
Who is Eddie (Ops Coor), Jen (PC) and CS?
To cover for an unexpected call-out, this should be submitted.
What is PTO?
Prior to leaving every day, this must be fully completed.
What are CR conversions?
This is an important Fun Friday qualification that is often overlooked.
What is training completion?
This is the preferred form of communication when informing Eddie about any lateness past 7:45/8:45am.
What is G-Chat? (Will accept text)
To use SCD time, it must be submitted within this amount of time.
What is 48 hours?
What is checking in with the rest lead?
This time on the schedule allows a technician to watch another technician's session with a client. No, this isn't the best time to pass them the iPad.
What is shadowing?
This is required when someone is out for more than three days due to illness or to ensure the absence is excused.
What is documentation?
If you are going to be late by this much time, and it's approved and/or excused, you can submit PTO to cover for the time.
What is one hour?
This is one of the most important things to Eddie when it comes to supporting and advocating for you.
What is communication?
These are the three guiding principles for everything Eddie does every single day.
What are support, advocacy, and empathy?