This level of management focuses on developing the organization’s strategy and policies.
What is top-level management?
This defines an organization’s purpose or reason for being.
What is an organization’s mission?
This is the process of generating ideas without immediately evaluating them.
What is brainstorming?
This analysis tool is used to identify an organization’s strengths, weaknesses, opportunities, and threats.
What is a SWOT analysis?
This managerial activity allows for distributing tasks while empowering employees.
What is delegation?
This type of analysis is numbers-based, while qualitative analysis is judgment-based.
What is quantitative analysis?
This type of skill is most important for first-line managers.
What are technical skills?
Event cancellations, decreased revenues, and forced innovation were impacts of this global event on the sports industry.
What is COVID-19?
This type of decision-making is used for routine and recurring situations.
What is programmed decision-making?
This type of planning is long-term and focuses on overall goals, while operational planning is short-term and focuses on day-to-day activities.
What is strategic planning?
This chart shows the structure of an organization, including hierarchy and relationships between positions.
What is an organizational chart?
Managers can foster this by encouraging open communication and providing resources for idea generation.
What is creativity?
This type (or level) of manager oversees employees but not other managers.
What is a first-line manager
These individuals or groups are interested in the organization’s performance.
Who are an organization’s stakeholders?
This term involves the identification and addressing of issues, while decision-making involves choosing a course of action from alternatives.
What is problem-solving?
This is the purpose of setting these are to provide specific and measurable goals that guide actions in an organization.
What are objectives?
While responsibility is the obligation to perform tasks, this term means the right to make decisions and allocate resources.
What is authority?
This is a term for maximizing efficiency and productivity by prioritizing tasks.
What is time management?
These are the three levels of management.
What are top, middle, and first-line management?
This describes the benefits customers receive from purchasing a product or service.
What is customer value?
These are the three decision-making styles.
What are reflexive, reflective, and consistent styles?
This is what MBO stands for.
What is Management by Objectives?
This is the number of employees a manager directly supervises.
What is span of management?
This term refers to enhancing a job by adding more meaningful tasks and giving employees more responsibility.
What is job enrichment?
These are the four types of manager's resources.
What are human, financial, physical, and informational resources?
These are the factors within an organization that affect its operations.
What is the internal environment?
This term refers to the ability to generate new and unique ideas.
What is creativity?
These are the three levels of strategies.
What are corporate, business, and functional strategies?
This defines the line of authority that shows who reports to whom in an organization.
What is the chain of command?
This is the first step in the decision-making process.
What is identifying the problem or opportunity?