Body Language
The way we use posture, gestures, and expressions to convey ideas and messages is called
What is Body Language
This term refers to two or more computers that are connected electronically.
Verbal communication can both _______ and _____.
What is written and spoken
Characteristics of good teamwork include
What are yielding, the ability to change, civility, and collaboration.
This is the telling and retelling of events about another’s personal life, professional life, or physical condition.
What is gossip
This sign is a vulgarity in Brazil, Germany, and Russia. It refers to a body orifice.
What is the "OK sign"
The user’s steering component for inputting data on the monitor. It provides a visual cue on the monitor and signals the computer to perform a task associated with that cue
What is a mouse
What skill is extremely important in the health care profession?
What is Effective communication
______ _________ often arises when the goals of the team conflict with the priorities of individuals.
What is Team conflict
This is a helpful tool in correcting work habits or raising awareness about harmful or unsafe situations.
What is Criticism
This is a method of conveying care and empathy to others.
What is Therapeutic touch
Data computer output that has been reproduced in the form of a CD, DVD, or paper printout
What is a Hard copy
________ and _________ are based on the ability to deliver and receive information in all forms.
What is Patient safety and teamwork
________ _______ is an important source of team conflict.
What is role confusion
They do not look for solutions; they simply want everyone to know how they feel and seek out others to hear and validate their many complaints.
What is chronic complainers
If I have my hands on my hips what signal am I sending
What is Authority or anger
A code that each user types on the keyboard to start a computer session.
What is password
What are the 4 elements of communication?
What is a sender, a receiver, the message, the means of communication, and feedback about the message.
This is a learned skill that can benefit all health care professionals.
What is Conflict resolution
Stressors in the operating room environment can block __________________.
What is good communication and teamwork
If I have my mouth covered with my hand what does this say about me
What is Shock or sudden grief; embarrassment
This process allows individuals or groups to contact each other through electronic mail programs on a network or the Internet and to send and receive messages, documents, and graphics electronically.
What is email.
Our choice of _________ and _______ can often alter the meaning of a message,
What are words and tone of voice
Team work is the
What is DREAM WORK
It increases teamwork and goals, which will greatly increase the safety of the environment for the ________.
What is the patient