Chapter 4
Which term when combined with equity, inclusion, and belonging provides guidelines for actively incorporating diverse aspects into leading and managing roles in today's healthcare world?
A)Culture
B)Ethnicity
C)Diversity
D)Religion
C) Diversity
Which leadership competency involves self-awareness, self-management, social awareness, and relationship management?
A)Delegation
B) Perfectionism
C)Time management
D) Emotional intelligence
Which strategy can be used to enhance leadership skills?
A)Modeling
B)Reflection
C)Rewarding
D) Simulation
B) Reflection
Which behavior includes unwanted or harmful actions intended to humiliate, offend, and cause distress in the recipient, resulting in serious issues that threaten nurses, patients, and the nursing profession as a whole?
A)Conflict
B)Bullying
C)Incivility
D) Lateral violence
B) Bullying
Which activity is an example of secondary care provided by a healthcare network?
A)Rehabilitation
B)Health maintenance
C)Entry into a system
D)Prevention of disease complications
D) Prevention of disease complications
Which term is used to describe the concept of everyone deserving equal rights and opportunities, including good health and a fair work environment?
A)Social justice
B)Cultural humility
C)Cultural sensitivity
D)Social determinants
A) Social Justice
Which activity can help the nurse leader develop stress hardiness?
A) Participating in yoga after work
B)Improving stress-management skills
C)Creating a positive work environment
D) Exercising at least three times per week
B)Improving stress-management skills
Which description is an example of an informal nurse leader?
A)Charge nurse on a patient care unit
B)Nurse with the title of "Shift Director"
C)Respected nurse serving as mentor to others
D)Team leader responding to a cardiac arrest code
C)Respected nurse serving as mentor to others
Which conflict management approach uses a collective process for decision- making and action plans are mutually understood and implemented?
A)Avoiding
B)Collaborating
C)Compromising
D)Accommodating
B)Collaborating
Which statement correctly describes independent practice associations (IPAs)?
A)IPAs do not staff specialty physicians.
B)Services for insured members are provided on a flat-fee basis.
C)Fees are discounted from usual and customary charges.
D)Centralized administration directs and pays salaries for physician practices.
B)Services for insured members are provided on a flat-fee basis.
Which patient statement will the nurse recognize reflects a social determinant of health?
A) "I have to take my insulin twice a day."
B) "I am unable to afford my medication for my diabetes."
C) "I have had problems getting my diabetes under control"
D)"I am going to talk to a dietician about food choices for my diabetes."
B) “I am unable to afford my medication for my diabetes.”
Which reaction occurs during the second stage of stress?
A)Adaptation
B)Shock and anger
C) Fight or flight response
D) Increased blood pressure and tachycardia
B)Shock and anger
Which characteristic is an important trait for the successful nurse leader?
A) Personal insight
B) Strong convictions
C) Energizing charisma
D) Authoritative presence
A) Personal Insight
When used by nurse leaders, which behavior is effective in supporting a balance of power between themselves and others in the work setting?
A)Avoiding
B)Competing
C)Compromising
D)Accommodating
C) Compromising
Which number reflects the length of stay for a chronic care facility?
A)Less than 10 days
B)10-20 days
C)20-30 days
D)Greater than 30 days
D)Greater than 30 days
Which statement about implicit bias describes how implicit bias can impact an individual's health?
A) More apparent in urban communities
B) Affects a patient's view of the healthcare system.
C) Influences a health professionals decision making
D) Refers to a conscious choice to integrate bias into healthcare
C) Influences a health professionals decision making
Which behavior will help reduce the nurse's stress?
A)Making work activities 65% of awake time
B)Drinking caffeinated liquids to decrease pulse
C)Planning leisure activities with friends and family
D)Increasing work hours for increased financial stability
C)Planning leisure activities with friends and family
Which behavior will secure trust and reliability between the nurse leader and employees?
A) Presence
B)Patience
C)Truthfulness
D)Competence
C) Truthfulness
When hospitals experience low patient satisfaction ratings and the nursing staff are frustrated and burned out, these variables signal a problem with which concept?
A)Quality of care
B)Status differences
C)Cost containment
D)Employee diversity
A) Quality of care
Which patient classification system is considered an older approach to evaluating patient characteristics, is considered to be both subjective and descriptive, and classifies patients into broad categories to predict patient care needs?
A)Patient acuity
B)Nurse-to-patient ratio
C)Factor evaluation system
D)Prototype evaluation system
D) Prototype evaluation system
Which nursing statement to a colleague reflects an example of multiculturism?
A)"Since I have relocated here, I feel as if I am between cultures."
B) "I will continue to explore the different cultures of the patients I am caring for."
C) "I have had a very positive experience working with patients of different cultures.
D) "I belong to a nursing task force formed to develop ways in which the unit's cultures can work together."
B) "I will continue to explore the different cultures of the patients I am caring for."
Which strategy is helpful in stress management?
A) Working through breaks and lunch so tasks can be completed
B) Using meditation, massage, yoga, or biofeedback to relax
C)Participating in exercise one to two times per week for 1 hour
D) Modifying nutrition to include low carbohydrates and low protein
B) Using meditation, massage, yoga, or biofeedback to relax
Which action represents the final stage of reflection?
A)Putting what is learned into practice
B)Employing existing knowledge to guide actions
C)Cultivating personal insight and self-awareness
D)Contemplating different choices to yield desired outcomes
A) Putting what is learned into practice
Which intervention discourages horizontal violence and fosters a culture of respect in healthcare settings?
A)Dismissing employees who display bullying or intimidating behaviors
B)Requiring 20 hours of conflict management training for every employer
C)Dismissing any manager or director with high turnover rates on a nursing unit
D)Promoting teamwork and collaboration through new sets of expected behaviors
D)Promoting teamwork and collaboration through new sets of expected behaviors
Which issue is affected by the number of hours per shift the nurse works? Select all that apply. One, some, or all responses may be correct.
A)Nurse fatigue
B)Patient safety
C)Job satisfaction
D)Job performance
E)Adequate rest and sleep
A)Nurse fatigue
B)Patient safety
C)Job satisfaction
D)Job performance