Home Care
Facility Care
Call Quality
Exclusion Codes
Random
100

The signature date on a Independent Caregiver form is this?

What is the invoice date the invoice date

100

SNF, ACF, ALZF

What are different kinds of Facilities but will also accept Benefit Codes 

100

Your New Last name when Making a phone call 

What is "On a recorded Line" 

100

NCDOD

Whats Not Covered DOD 

100

Mikes Main hobby outside of work

Marching Band

200

When no invoice date is provided we can use this date as the invoice date

The received date

200

When entering covered charges for facility, they should be spread

What is the month in which the Dates of service occurred 

200

These should be Verified and repeated back to caller

What is fax numbers, mailing addresses, email addresses, and contact information when updating policy information or sending documents/information to caller

200

EXPOC

What is Exceeds Plan of Care

200

Who is Mikes Son

Greyson

300

Mileage is paid when

What is when it is for life sustaining, safety or health reasons. 

300

Glucose monitors and supplies, or related items

What is Remedial services or items

300

Resource that provides guidence on what information each role code can receive and how to validate those individuals 

What is the Security Matrix?

300

NCEQP

Not Covered Equipment

300

What is Alexis Side Hustle Business Name

Goose Cafe

400
For Home Care: Care is not provided outside of the home. 

What is when the word home is defined 

400

Do not enter and exclude these charges provided and charged by the facility 

What is Incidental charges 

400

For provider calls, this information should be gathered for the induvial you are speaking with 

What is the name and time of the caller

400

NCMED

Not Covered Medication 

400

What is Mikes go to Lunch 

Soup

500

PT, OT, ST, and Nurse 

Who are provider that must be licensed 

500

All charges for Medicare should be entered and excluded on this type of policy  

Tax qualified 

500

Before ending calls it is best practice to offer the caller this

What is offering additional assistance to the caller before ending the call 

500

MEDCR

What is Medicare

500

Who is Goose

One of Alexis Dogs