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100

What SOP has the ROI disclosure info 

What is HIPAA Advocacy

100

What system do you use to send emails to members

What is PHMC

100

What SOP will you find how to introduce the FEC to a member

FEC SOP

100

What is quoting talk therapy over 60mins 

What is no-touchy 

100

What do you use to check to see if a RX is covered

What is the formulary 

200

What SOP can you find the Preventive CDG

What is Benefits and Coverage Advocacy

200

What system will you use for a UBH Provider search 

What is LINX

200

What SOP will you use for routing 

What is Internal Partners SOP

200

What is free UBH visits offered by employers 

What is EAP

200

How would you identify the member's PBM

What is AVA

300

What SOP would you use to walk the member through submitting a claim 

What is Self Service Advocacy

300

What system would you use to create a follow up task 

What is SENS

300

What SOP would you use to engage our Internal Partners

What is Internal Partners SOP

300

What UBH Provider prescribes medication

What is a Psychiatrist

300

What tab hold the co-pay tiers

What is RX benefits

400

What Advocacy would you locate a DDP 

What is Provider Referral Advocacy

400

What system would you use to send and receive documents

What is Right fax

400

What SOP hold the Out of Scope Groups/Plans

What is Admin and Tech

400

What Provider does testing and assessments 

What is Psychologist 

400

How many months supply can you get on mail order delivery

What is 90day supply

500

What Advocacy has the A4me System Navigation Job Aid

What is the Proactive Advocacy

500

What system do you use for RX Overrides 

What is Advocate Central

500

What SOP hold the process for escalated members

What is the Urgent & Escalated SOP

500

What is the UBH name for Gap exception

What is Single Case Agreement 

500

What are the only 2 overrides for us 

What is TOC and Vacation