Chapter 6
Chapter 7
Chapter 8
Chapter 9
100

known to self and known to others is what part of the Johari window 

What is open

100

You are the moderator of a debate tasked with fact checking what listening style are you most likely to use? 

What is the critical listening style

100

Spilling the tea to a friend is what conversation type

What is gossip

100

Personally experiencing an emotional response that is parallel to other person's actual/anticipated display of emotion is what type of empathy

What is empathic responsiveness

200

What function of communication in relationship serves as the tools to get things done

what is the instrumental function


200

If you are very worried you will misunderstand a message you hear you may have what?

What is listening apprehension

200

Talk time should be as equal as possible falls under what guideline for effective conversations?

What is engage in appropriate turn-taking 

200
Who was the creator of the video we watched about empathy vs sympathy 

Who is Brene Brown

300

A dimension of relationships that gauges the extent to which partners believe that they know what to expect from each other, know how they are supposed to act, and know that they want to act according to expectations 

What is interpersonal trust

300

What effect states they we are more likely to remember the beginning and end of a message than the middle?

What is the primacy/recency effect

300

Information given in a conversation with a stranger that was not asked for is what?

What is free information.

300

Messages designed to support the partner is what phase of a supportive interaction?

What is phase 2: Supportive Provision 

400

If you are friends with someone but then you start dating them. This is an examples of what?

What is relationship transformation

400

PEMDAS or please excuse my dear aunt sally which helps us to remember the order of operations is an example of what?

What is a mnemonic?

400

When you text someone and you assume they should respond promptly and be available is what characteristic of digital conversations

What is social presence 

400

What theory explains that what we feel arises from what we think- something good= happy, joy 

What is  the Appraisal Theory of Emotion 

500

At the beginning of a relationship, what phase of conversation do we follow cultural norms of disclosure?

What is the entry phase 

500

Respond to the previous message before changing the subject is a guideline for improving what step of the listening process

What is responding

500

Alright well and slapping your leg in the Midwest to indicate closing a conversation is a what message?

What is a stock message

500

A conversational environment in which recipients will feel comfortable disclosing their problems and feelings is what?

What is a supportive climate