Communication Skills
Conflict Resolution
Understanding Emotions
Making Friends
Social Cues
100

What is a good way to start a conversation with someone new?

Introduce yourself and ask about their interests

100

What is the first step you should take when resolving a conflict?

Listen to each other's perspectives

100

What emotion might someone show if they are upset?

Sadness or frustration


100

What is a good way to introduce yourself?

Saying your name and something about yourself

100

What is a social cue?

Signal that communicates information about how someone is feeling

200

How do you respond when someone asks you a question?

Answer politely and directly

200

Name a phrase that can help de-escalate a heated situation

Let's take a break and talk later?

200

How can you tell if a friend is feeling anxious?

Observing their body language or changes in speech

200

What is a common interest you might share with a new friend?

Hobby, sport, or favorite show

200

How might someone show they are bored in a conversation?

Looking at their phone, yawning or looking away

300

What is active listening?

Fully concentrating on what someone is saying rather than just passively hearing them

300

Why is it important to find a compromise?

Helps both parties feel satisfied

300

What is the difference between feeling angry and expressing anger?

Feeling is an emotion, expressing is how you show it

300

How can you invite someone to join an activity?

'Would you like to come with me to...?'

300

What does it mean if someone avoids eye contact?

May be feeling shy or uncomfortable

400

What is a polite way to disagree with someone?

I see your point, but I think...

400

What does it mean to take a 'time-out' in a conflict?

Stepping away to cool down and gather your thoughts

400

What does it mean to validate someone’s feelings?

Acknowledging and understanding their emotions

400

What is an important quality to look for in a friend?

Trustworthiness or kindness

400

Why is it important to notice non-verbal signals?

Provide context to what someone is feeling or thinking

500

How can body language affect communication?

Convey confidence, openness, or discomfort

500

How can empathy help in resolving disagreements?

Allows you to understand and relate to the other person's feelings

500

How can you express your own feelings effectively?

Using 'I' statements to communicate feelings

500

How do you maintain a friendship over time?

Staying in touch and making time for each other
500

How can you improve your ability to read social cues?

Observing others and practicing empathy