Things that Make You Go Hmmm . . .
Metal that is worked too hard produces this
Oil Cans
When mixing red and blue, what color do you come up with?
What is the first step in doing an estimate?
Vehicle Information
These should be worn at all times in the shop
Safety Glasses
This is used to pick the dirt up off the floor
Dustpan
What is the American term for a windscreen?
A Windshield
This technician knows how to do ALL the jobs in the shop
4:1
What is the term for a detailed assessment of the damage to a vehicle?
A Damage Appraisal
What is the most important safety rule when using a cutting torch?
Keep the flame away from flammable materials
What is the tool used to measure the thickness of a paint coating?
A paint thickness gauge
What is the process of straightening a damaged body panel?
Frame Straightening
Fish Eye Contamination
What is the overlap when refinishing a surface?
A minimum of 50% and a maximum of 70%
What 3 factors are considered when determining a labor rate for a repair?
Techician experience, complexity of the repair, location of the shop
What is the proper way to lift heavy objects?
Bend your knees and lift with your legs, not your back
What is the most common tool used to remove dents from a vehicle's body?
A dent puller
What is the name of a filler used to repair dents and scratches?
Bondo
This is caused by the continual flow of energy beyond the point of impact (inertia).
Indirect Damage
Why would paint become splotchy or mottled?
Because you sprayed with too much pressure
What is the term for the cost of parts, labor, and materials for a repair?
Total Estimated Cost
What type of fire extinguisher is recommended for a collision repair shop?
A Class D Fire Extinguisher
What long running 1990s sitcom coined the phrase "It's Tool Time!"
Home Improvement
What is the purpose of a sanding block?
To smooth out surfaces
When a panel isn't aligned properly, you will notice this problem.
Positive or Negative Flushness
In what 2006 movie did actress Anne Hathaway get schooled about the color of a blue belt?
The Devil Wears Prada
What is the term for the amount of money a customer pays out of pocket for a repair?
A deductible
What is the proper way to dispose of hazardous materials?
Store waste types into designated labeled containers and arrange for disposal through a licensed hazardous waste hauler.
What is the tool used to grind or sand metal surfaces?
An angle grinder
What is the term for the process of applying a primer to a repaired area?
Priming