Effective Communication
The exchange of information and ideas using spoken or written words
What is verbal communication?
To sense others feelings & take active interest in their concerns
What is empathy?
The code of ethics that we've been using in class that outlines the standards of behavior that engineers must adhere to
What is the NSPE Code of Ethics?
A short description of a product or yourself that can quickly grab the attention of a listener and leave a lasting impression
What is an "elevator pitch" or "60 second sell?
The quality of belonging to a population group or subgroup made up of people who share a common cultural background or descent
What is ethnicity?
A person's principles or standards of behavior; one's personal judgment of what is important in life
What are values?
The use of visual/physical clues to communicate a message
What is body language?
A personality assessment tool that classifies people into 16 personality types based on their preferences
What is The Myers-Briggs Type Indicator (MBTI)?
Hold paramount the safety, health, and welfare of ___.
What is "the public"?
To solve a disagreement in a way that satisfies both sides
What is conflict resolution?
The ability to recognize and understand your emotions, and how they impact yourself and others
What is self-awareness?
According to the NSPE Code of Ethics, engineers should consider the environmental impact of their designs and:
a) Seek ways to minimize it
b) Prioritize cost over environmental concerns
c) Ignore environmental impact if it complicates the project
d) Leave it to the client to manage
What is "a) Seek ways to minimize it"?
The "A" in a S.T.A.R response
What is action?
A developmental model made up of five orientations toward cultural differences and similarities. It is a culture-general model, which means that it can be applied to any and all cultural groups
What is the Intercultural Development Continuum?
The year the NSPE adopted the first "Canon of Ethics for Engineers:
What is 1946?