jdg

EmotionalIntelligence

100

Understanding your emotions and know how to respond to them effectively 

What is emotional intelligence?

200

Social awareness, understanding, lower anxiety 

What are 3 skills of emotional intelligence 

Business Etiquette

100

Accurate, efficient, composed

What is proper etiquette for a cashier

SmartGoals

100

What does the S mean in smart goals 

What is Specific 

200

What does the M Stand for in Smart Goals

What is measurement 

Personal Branding

100

Perfection, passion, pro activity and perseverance 

What are the 4 P’s of personal branding 

200

Clarity, consistency, content, connection 

What are the 4 C’s of personal branding 

Qualities OfProfessionalism

100

Competence,knowledge, consciousness, integrity, respect, emotional intelligence , appropriateness and confidence 

What are the 8 qualities of professionalism 

200

High quality work standards, honesty and integrity 

What are the 3 key elements of professionalism