Safety Culture
The shared beliefs and values regarding safety within an organization
What is safety culture
An unintentional error that results in an unwanted outcome or unsafe condition.
What is human error?
The process of exchanging information clearly to ensure safety.
What is communication?
The process of choosing the best course of action to ensure safety
What is decision-making?
A state of mental or physical exhaustion that impairs performance.
What is fatigue?
The practice of encouraging employees to speak up about safety concerns
What is open communication?
Errors that occur when the action of completing a task does not go as planned due to attention lapses.
What are slips?
Signs, signals, or body language used to convey safety messages.
What is non-verbal communication?
A tool used to weigh options and outcomes in safety scenarios.
What is a risk assessment?
The practice of balancing work hours with adequate rest periods.
What is fatigue management?
A set of practices and policies that promote a focus on safety throughout all levels of the organization.
What is a strong safety management system?
The systematic approach to identifying and mitigating risks associated with human error.
What is human factors engineering?
The method of sharing information to enhance understanding and action on safety issues.
What is effective communication?
The act of gathering input from team members to improve safety decisions.
What is collaborative decision-making?
A common consequence of prolonged work hours without breaks.
What is decreased alertness?
A positive safety culture leads to fewer accidents and higher employee morale.
What are the benefits of a strong safety culture?
The term for ‘hidden’ errors that are not immediately recognized but can lead to accidents later on.
What are latent errors?
The feedback mechanism that allows for clarification and adjustment of safety procedures.
What is two-way communication?
A model that represents how safety defenses can fail if holes align.
What is the Swiss Cheese Model?
The recommendation to take breaks and rotate shifts to minimize fatigue.
What are best practices for managing worker fatigue?